Thanks for getting in touch with us, Stephanie. I'm sorry to hear about your experience. We'd expect each Ziploc® Freezer Bag to open and seal with ease. As your recent purchase wasn’t up to our standards, we'd love the chance to help further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide your reference number: 22973565. We look forward to chatting with you! – Mindi, SC Johnson Consumer Care

Thanks for getting in touch with us. I’m sorry to hear this happened. Ziploc® Slider Freezer Bags are designed to be tough, trustworthy, and provide unbeatable freezer protection. As you didn’t receive the quality we’d expect, we’d like the opportunity to restore your faith in Ziploc®. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 22990061. We look forward to hearing from you! – Mindi, SC Johnson Consumer Care