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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 21-30 of 168 reviews
Apr 21, 2026
Lesaluv
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

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Apr 19, 2026
Christina
5 out of 5 stars review

Comfortable Mattress

The Member's Mark Hotel Premier 14-inch Hybrid Medium Queen mattress is a great choice for anyone looking for comfort and value. First, it offers excellent support with the hybrid design with coils and memory foam, helping keep your body aligned while you sleep. Second, the cooling gel technology keeps the mattress comfortable throughout the night, preventing overheating and no sweaty feeling like older versions, we have had in the past. Finally, it provides a perfect balance of softness and firmness, making it ideal for a variety of sleep positions and ensuring a restful, comfortable night's sleep. Definitely considering transitioning the rest of the house to these for the rest of the family.

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Apr 15, 2026
Ddasan
5 out of 5 stars review

Real msdium softness

It came in a box, which was convenient for us to bring it in house, but much hearvier than it looked. As soon as opened it un sealed it, it became like normal matress with good height. It was true medium softness. I like soft, but my husband prefer a medium hardness. However, we both had a good night sleep the second night. First night was a little strange from our old 16 year mattress. One thing I didn't care for was odor from the mattress. I have it for about 6 days, it still there. Hopefully it will go away.

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Apr 15, 2026
Sam
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

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Apr 16, 2026
Chris
5 out of 5 stars review

Great hybrid mattress

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

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Apr 20, 2026
Michelle K
5 out of 5 stars review

Amazing Mattress!

We have the Member's Mark Hotel Premier 14” Hybrid Mattress in king and medium firmness. The coils provide conforming support and motion reduction making it a great option for couples. The memory foam layer makes it so comfortable. The gel technology pulls the heat away from the body which helps regulate temperature as we sleep. We absolutely love this mattress!

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Apr 14, 2026
OCD help
5 out of 5 stars review

So comfortable!!

You guys this mattress is like sleeping on a cloud. It keeps me cool it's soft yet firm in someplace. It's just like what my back needs very easy to get out of the box. The box was a little crushed when it came to my house, but other than that, everything was in tapped very easy set up and so very comfortable!!! I'll probably end up having to upgrade my children children's beds to this brand

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Apr 21, 2026
Boy grandma
5 out of 5 stars review

Great Balance of Comfort and Support

I've been using the Hotel Premiere 14” Hybrid Medium King mattress and overall it's been a great upgrade. It has a true medium feel—comfortable but still supportive. The hybrid design does a nice job relieving pressure while keeping my back aligned, and I've noticed less motion disturbance from my partner at night. It also sleeps fairly cool and has good edge support, which makes the full king size more usable. The only downsides are that it's heavy to move and not super plush, so it may feel a bit firm if you prefer a softer mattress. There was a slight smell at first, but it went away quickly. Overall, a solid, comfortable mattress for the price

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Apr 15, 2026
Meredith
5 out of 5 stars review

Excellent quality and SO comfortable!

I absolutely LOVE this mattress! It is so comfortable and is the perfect firmness. It comes with a removable, washable cover that simply zips off which is a wonderful feature. It's nice and deep while not so thick that sheets don't fit it. I highly recommend this for a fabulous night's sleep!

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Apr 20, 2026
Angel The Great
5 out of 5 stars review

Great mattress

I first slept on this mattress at my friend's house in her guest room. I had a wonderful ngihts rest. I had recently purchased a mattress of my own. But after trying sleeping on this mattress, I had to return my previous purchase. This mattress is a 10 out of 10.

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