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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
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Showing 41-50 of 223 reviews
Apr 20, 2026
Reviewer name: SBIXBY
5 out of 5 stars
5 out of 5 stars review

Great mattress

It came shipped in a box and wrapped up. It has instructions to unwrap and must set for 72 hours to fully inflate up. Once we got this situated, you get a great size mattress. Cooling fabric, handles on the size and zipped enclosure so you can wash. We enjoy the comfort of this mattress. My daughter insists its her favorite comfy bed.

Incentivized Review
Helpful?30AH1NYCYB8Y13867269452
Jun 22, 2025
Reviewer name: Nate
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get this mattress!

So comfortable! And great price! I was in a bit of a rush to buy a mattress for some guests coming over. So, I didn’t fully read the full description on the box before buying. I didn’t realize this is actually a spring mattress with a memory foam top. The relatively small packaging tricked me. But, I was definitely not disappointed! The spring/foam combo is so comfortable!

Helpful?30AH1NYCYB8Y13867269452
reply from Member's Mark Team

We're so glad to have exceeded your expectations with our mattress, Nate! Thank you for the 5-star recommendation!

Apr 21, 2026
Reviewer name: Lesaluv
5 out of 5 stars
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

Incentivized Review
Helpful?30AH1NYCYB8Y13867269452
May 4, 2026
Reviewer name: Bibi
5 out of 5 stars
5 out of 5 stars review

Its a dream

Best nights sleep i have had in such a long time. This mattress is plush, so comfortable, its perfect for me. Its thick perfect firmness for my confront level. Its high which is great. I don't like thin mattresses. Great quality. Its expands very fast and adjust. This is an awesome matress. Its memory foam 5". Its great for my back. It has cooling technology. Its just amazing. We love it.

Incentivized Review
Helpful?30AH1NYCYB8Y13867269452
Apr 17, 2026
Reviewer name: Review by D
5 out of 5 stars
5 out of 5 stars review

Comfortable with Great Support

This 14-inch mattress strikes a great balance between comfort and support, making it a solid choice for a wide range of sleepers. The medium support level feels just right—not too firm and not too soft—so it provides enough cushioning for pressure points while still keeping your body properly aligned. Whether you sleep on your back, side, or a mix of both, it adapts well and offers a comfortable night's rest. One thing to be aware of is that when you first unbox the mattress, there is a noticeable smell. This is clearly mentioned in the instructions and is fairly common with new mattresses that are vacuum-sealed. While it might be a bit strong at first, it's temporary and fades away within about 2 to 3 days once the mattress has fully expanded and aired out. After that initial period, the mattress really shines. It feels plush yet supportive, and the thickness adds an extra layer of comfort that makes a difference. Overall, if you're willing to give it a couple of days to settle, this mattress delivers a comfortable and supportive sleeping experience.

Incentivized Review
Helpful?30AH1NYCYB8Y13867269452
Apr 15, 2026
Reviewer name: Meredith
5 out of 5 stars
5 out of 5 stars review

Excellent quality and SO comfortable!

I absolutely LOVE this mattress! It is so comfortable and is the perfect firmness. It comes with a removable, washable cover that simply zips off which is a wonderful feature. It's nice and deep while not so thick that sheets don't fit it. I highly recommend this for a fabulous night's sleep!

Incentivized Review
Helpful?30AH1NYCYB8Y13867269452
Dec 11, 2024
Reviewer name: Ellen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

Helpful?30AH1NYCYB8Y13867269452
reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

May 2, 2026
Reviewer name: Ms
5 out of 5 stars
5 out of 5 stars review

Comfortable bed to sleep in all night.

This mattress was very large the last "14 inch" mattress I got ended up being thin and only about 10 inches max. This bed is super comfortable and has basically a built-in foam topper from the feels of it.

Incentivized Review
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Dec 23, 2024
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

Helpful?30AH1NYCYB8Y13867269452
Sep 26, 2024
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

Helpful?30AH1NYCYB8Y13867269452
reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)