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Backyard Discovery Cedar Springs Outdoor Bar

The boxes are enormous and heavy. Definitely not a 1 person job. So I got a few friends and started neatly arranging the pieces in order as the instructions stated. At the bottom of the second box I found one of the 4x4 posts was smashed. Like not with a forklift at Sam’s—like in the warehouse when it was packed. I called the manufacturer and they said they’d ship it overnight. This thing is like so huge and consuming my deck right now so not ideal to have it disassembled and in the weather. They said they’d overnight it so I just dismissed my crew and accepted it’ll be here later in the week to try again. I called today to see where the tracking number was at and they said it didn’t ship—THEY HAVE TO MANUFACTURE THE PART! No ETA. Oh my… awful communication. This large of an item it’s a whole ordeal to store and assemble an item like this. And to not have a good system and communicate properly is a miss. Lesson learned: don’t trust the manufacturer as they prefer—just take it to the club as there’s no timely solution otherwise.

Smashed part; bad manufacturer service

Great Bar!  Fairly easy assembly with 2 people.  Be sure to take the time to get the four corner posts aligned correctly and the rest of the install will go fairly smoothly.

Great little Bar Set

Customer reviews for Backyard Discovery Cedar Springs Outdoor Bar

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