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Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
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Showing 381-390 of 1,145 reviews
Aug 9, 2022
Pmille7
5 out of 5 stars
5 out of 5 stars review

Best TV I ever bought

[This review was collected as part of a promotion.] Picture quality is amazing, tv is quick and the remote is something else you don't ever need to worry about batteries bc it has a rechargeable battery and if you don't have a charger just take it out in the sun bc it's solar powered how cool. Great job samsung this is something else

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 5, 2022
LuvMyTv
5 out of 5 stars
5 out of 5 stars review

Great TV for $$$$

[This review was collected as part of a promotion.] My family is really enjoying the TV . Really beautiful colors and very easy to navigate all the features. Great sound too. So far after a couple of months no issues. I will recommend to friends and family. Great bang for the buck!

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
May 25, 2023
Katman59
4 out of 5 stars
4 out of 5 stars review

Great picture and lots of ability to connect

(This review was collected as part of a promotion.) It has a great picture and was easy to set up with my providers cable box that is actually a wifi set up. I would have given it a 4 but for some reason now when I go into the smart functions it has lost my cable set up and I have to go through small hassle of looking for the source again which can be frustrating. The speakers are not that great and I find the best sound when hooked to my surround system.

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
Jul 27, 2022
Love2shop
5 out of 5 stars
5 out of 5 stars review

Great TV, 100% recommend

[This review was collected as part of a promotion.] We had a Samsung TV a long time ago, for like 10 years. But it sadly broke. As more TV brands came out we bought from them. And they never have preformed like the Samsung TV's. We also have a lot of speakers and it goes so well with the TV's quality. It gives off such great sound on its own as well.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jun 13, 2022
Tylee79
4 out of 5 stars
4 out of 5 stars review

Overall, it is good but little minor problem

[This review was collected as part of a promotion.] TV itself is fine. Fast reaction, clean screen. I have 2 problem occurs sometimes. No sound: sometimes there is no sound, every time it happens, you need to take out power cord and re connect it. It turns on without any action. Sometimes it just turns on by itself. These are 2 issues. Otherwise, tv is fine.

Review from Samsung US
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reply from Samsung Brand Ambassador

Tylee79, It’s unfortunate to hear your Q60B TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off. So we can better understand the issues you're experiencing with audio drop-outs and provide you with assistance specific to your usage scenario, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 25, 2022
KJASSAMSUNG
4 out of 5 stars
4 out of 5 stars review

Good picture. A few annoying flaws

[This review was collected as part of a promotion.] Nice picture, and my first smart tv so I like that in general. However a few functional problems keep me from giving it 5 stars. — the Netflix app simply doesn't load, I'd say at least 25% of the time. I have to reboot the entire tv just to get it to show up. This is a common and ongoing problem according to my online searches. — it takes way too many steps to switch audio output.

Review from Samsung US
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reply from Samsung Brand Ambassador

KJASSAMSUNG, We appreciate your feedback on the Netflix app not loading, and for optimal app performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 25, 2022
tibskie09
5 out of 5 stars
5 out of 5 stars review

Advance Features & Screen Clarity

[This review was collected as part of a promotion.] We love the easy click button of Netflix and Amazon. Also, all the downloaded streaming apps such as HBO Max, Disney+, Hulu, etc that is available to select and just log in to the app to watch the show. Overall, the TV is wonderful!

Review from Samsung US
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Jul 26, 2022
Mattbbbb4
5 out of 5 stars
5 out of 5 stars review

Best color and picture in a TV

[This review was collected as part of a promotion.] I bought this TV for my new apartment after doing vast amounts of research into what has the best picture! This TV matched everything I needed and wanted in a TV. The picture quality is amazing and the colors pop.

Review from Samsung US
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Oct 25, 2022
FirstTV
5 out of 5 stars
5 out of 5 stars review

My First TV!

[This review was collected as part of a promotion.] This was the first TV I purchased on my own and I am obsessed. It is a great size for a living room or bedroom. The quality is unmatched and the setup was extremely easy (that says a lot I'm not a technical person).

Review from Samsung US
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Oct 5, 2022
AyeJay
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] I was having issues with other OLED Samsung TVs so I moved up to QLED, and I have no regrets. This TV is amazing; the remote is easy and no battery. The picture is clear and the software for streaming services is easily accessible.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804