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Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
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Showing 321-330 of 1,145 reviews
Jul 31, 2022
Marino
3 out of 5 stars
3 out of 5 stars review

Way smarter than me

[This review was collected as part of a promotion.] I watch cable and stream Netflix, Amazon, and Discovery plus. I find it difficult to get to my apps without the aid of Bixby voice. The remote is not easy to navigate for me. My daughter laughs that I am technically challenged, it could be me but I sure wish it was easier!!!

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
TheMajor04
5 out of 5 stars
5 out of 5 stars review

Overall excellent quality & features.

[This review was collected as part of a promotion.] This TV surpassed my expectations in all categories: ease of set up & use, picture quality, utilization of apps and blue tooth connected devices. I need to another TV for the home gym I am building, and it will be another Samsung.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
Luckystrike
4 out of 5 stars
4 out of 5 stars review

I love the TV but the remote is not so great.

[This review was collected as part of a promotion.] I use it for watching sports, movies, and streaming. I have enjoyed Samsung TV. The TV is great but the remote is poor. It will change the channels sometimes but not often. It does OK on the other functions but I have to use my cable box remote to change channels most of the time.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Luckystrike, I’m sorry to hear your Q60BD TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If you're still having issues, please also try the following steps: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. 3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. 4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now If the issue persists, please contact Samsung Support and an agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jun 16, 2022
LiloMe
5 out of 5 stars
5 out of 5 stars review

Good tv for a good price

[This review was collected as part of a promotion.] Really good tv. The set up was easy. Connecting it to Alexa was not a problem. It's lightweight. I love that it has a sleep timer. My only issue is that there was an option to dim the screen at night when I set the sleep timer.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 17, 2022
Bigmike
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] As I'm a disabled veteran, and don't have a whole lot of anything to do most days but watch TV this offers me a clear picture that I can almost see all of Great sound and easy operation. I recommend this for people with vision problems, because of it's clarity and he's of operation.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
Love2watch
4 out of 5 stars
4 out of 5 stars review

Great for the price

[This review was collected as part of a promotion.] For what I paid this is an awesome deal. The picture is great, lots of streaming apps and Home Screen is customizable. Only 2 downfalls is that the network connection will randomly drop occasionally and no compatible voice remote. If you want a great large size smart tv on a budget this is what you want.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Love2watch, We appreciate your feedback on the remote functionality, as well as the network connectivity on your Q60BD TV. This may be caused by a network issue. You might want to go through these steps to check your network connection: 1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

May 31, 2023
Jackmw
5 out of 5 stars
5 out of 5 stars review

My Model is: QN75Q60BD

[This review was collected as part of a promotion.] I us the TV for everything, mostly streaming movies or live TV, I especially like the U Tube travel videos in 4k. I like everything about this TV except the remote! The remote is too small, it's easy to press a wrong area, mainly within the circle. Also very easy to drop the remote. I find myself pressing "buttons" several times in order for the thing to work and it can be frustrating. Its just, in my opinion a very poorly designed implement.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
CyCobra
5 out of 5 stars
5 out of 5 stars review

This is the BEST tv ever

[This review was collected as part of a promotion.] This has been the best tv that I've ever had. I normally buy cheap ones like rokus and I had big ones but this one for the price was insane. The quality of the screen was 10x better then anything else I've ever had. The features were also awesome it was a smart tv with its own set of applications and I just fell in love with it. Will definitely be looking for another tv like.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
May 31, 2022
Smcfarrell
5 out of 5 stars
5 out of 5 stars review

Great tv best picture In this format

[This review was collected as part of a promotion.] I needed a new tv for our bedroom and I am limited on size. I replaced an old Dell 37 inch that finally died. This Samsung is amazing. The picture is the best I could find, its renders streaming signals great. We love this tv so much I thinking about a bigger on for our Livingroom, replacing an aging projection tv. Great picture Great sound Great smart tv features

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
MarkTravel
5 out of 5 stars
5 out of 5 stars review

The TV picture quality is amazing

[This review was collected as part of a promotion.] I watch broadcast TV, the picture has vivid color and finer crisp detail compared to my old 1080 TV. The best part is to watch Youtube 4K/8K content, the picture is so attractive, I spent so much more time watching than I had thought I would ever watch a TV set. Needless to say, the netflix, apple TV, and prime video are also very amazing, and become so enjoyable to watch because of this Samsung TV set.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804