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Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
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Showing 301-310 of 1,145 reviews
May 25, 2023
Katman59
4 out of 5 stars
4 out of 5 stars review

Great picture and lots of ability to connect

(This review was collected as part of a promotion.) It has a great picture and was easy to set up with my providers cable box that is actually a wifi set up. I would have given it a 4 but for some reason now when I go into the smart functions it has lost my cable set up and I have to go through small hassle of looking for the source again which can be frustrating. The speakers are not that great and I find the best sound when hooked to my surround system.

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
Jun 13, 2022
Tylee79
4 out of 5 stars
4 out of 5 stars review

Overall, it is good but little minor problem

[This review was collected as part of a promotion.] TV itself is fine. Fast reaction, clean screen. I have 2 problem occurs sometimes. No sound: sometimes there is no sound, every time it happens, you need to take out power cord and re connect it. It turns on without any action. Sometimes it just turns on by itself. These are 2 issues. Otherwise, tv is fine.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Tylee79, It’s unfortunate to hear your Q60B TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off. So we can better understand the issues you're experiencing with audio drop-outs and provide you with assistance specific to your usage scenario, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 9, 2022
Pmille7
5 out of 5 stars
5 out of 5 stars review

Best TV I ever bought

[This review was collected as part of a promotion.] Picture quality is amazing, tv is quick and the remote is something else you don't ever need to worry about batteries bc it has a rechargeable battery and if you don't have a charger just take it out in the sun bc it's solar powered how cool. Great job samsung this is something else

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
Galaxylover702
5 out of 5 stars
5 out of 5 stars review

The last tv you'll ever need!

[This review was collected as part of a promotion.] Not only is this amazing tv the single most amazing tv I've ever seen/owned but all of the options apps you can add and sound alone is just perfect for any house hold it is truly an experience everyone should have when I have friends over or bring over a date they are all blown away the moment I turn it on and play music from it I will definitely be saving up for a bigger one for my bedroom and have this one for my living room it's also easy to connect to your phone especially with a Samsung but not limited to only Samsung product but to me they're the only products I use in my household.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
Streamer
4 out of 5 stars
4 out of 5 stars review

High quality, reasonable price

[This review was collected as part of a promotion.] Great picture quality and sound. Perfect size for my bedroom; not too cumbersome, even sitting on a mount. I stream mainly from Netflix, Amazon, and Sling with little to no issues. The tv can be slow to react when toggling between apps within main menu, though. I would highly recommend this tv.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
KJSAMSUNG
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] This product can be voice operated which is really awesome! high quality image and great viewing experience. It's a good for mixed usage. Thanks to its high contrast ratio, it's decent for watching movies and very good for gaming in the dark. It's also suited for watching shows and sports in well-lit rooms, as it gets bright enough to overcome glare. Its fast response time delivers smooth motion in content like sports and video games, and its low input lag makes it feel response when gaming or connected to a PC. HDR looks decent, but it doesn't get bright enough to bring out the brightest highlights, and it lacks a local dimming feature to improve the contrast. It is also a good mid-range 4k TV. While it lacks certain features that you get with higher-end models, like full-array backlighting and local dimming, it has an exceptionally high contrast ratio. Although there are better TVs for less, it comes with many advanced features like eARC, HDMI 2.1 bandwidth, and VRR support. It has features that are usually included with higher-end models, like its HDMI 2.1 bandwidth, 120Hz panel, and variable refresh rate (VRR) support. However, it also lacks some features that you normally find in higher-end TVs like a local dimming feature, and in Samsung's case, the 'Ultra Viewing Angle' technology. Still, it's a well-rounded TV that comes with the easy-to-use Tizen OS as its smart platform.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 5, 2022
KathyG
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] The TV is amazing. It has amazing colors and picture. Multiple services on the menu, fast buttons on the remote control, and Google voice. The connection with Amazon Alexa is very helpfull. The remote can be charged with an android charger or solar. Just an amazing purchase!

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jul 18, 2022
SamIam
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I use the TV in the family room. The room has two large windows that let in a bunch of light. The TV is very bright, making the picture viewable compared to my previous TV. I watch football in the fall and I'm looking forward to watching the TV when the time comes.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
YoungOldMan
5 out of 5 stars
5 out of 5 stars review

It's all I need

[This review was collected as part of a promotion.] More programs I want to view are not offered in cable. The smart TV is essential. I can get apps to fit my focus: sports - specifically soccer and world cup, children's, etc. The Samsung is easy to set up and works so well with my iOS device.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
May 20, 2022
SteveO
4 out of 5 stars
4 out of 5 stars review

Almost perfect.

[This review was collected as part of a promotion.] I love this TV. Great picture. Love the remote. Perfect for gaming. Only issue I have is it lags in the menus and when using some apps. I know there ate better models but still great TV for the price

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Hi Steveo, It's great to hear your 2022 Q60B is providing you with a great picture and gaming experience, and we appreciate your feedback regarding the menu and app lag you're experiencing. To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist