Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA forAn awesome Smarttv
[This review was collected as part of a promotion.] I use my tv for streaming tv shows, YouTube, and going to try internet! This tv is awesome, the images are lifelike, the clarity is flawless, and the setup was easy! I would strongly suggest this tv to my family and friends!!!
VERY DISAPPOINTED
i have a samsung 75inch uhd i wanted a bigger tv so i got the 85inch qled and i can not get the picture quality i was hoping for. it looks so grainy its not clear i get so mad when i watch the 85 inch my 75 looks better but the 85 is supposed to be an upgrade i feel like i wasted my money i just get so mad off everytime i watch it and i even bought so high quality hdmi cords and still looks like trash. i just dont understand
Cory, It's unfortunate to hear you're not fully satisfied with the picture quality of Samsung's Q60B. To ensure your picture is fully optimized, please be sure your TV's firmware is up to date with version 1303, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update. If the image isn't to your liking after performing any necessary updates, you may want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Great picture quality
I bought this tv for our living room and I thought it might be too large for the space. It nests above our fireplace and in spite of the fact that we have three televisions this has quickly become our favourite place for viewing. The picture quality is excellent. No regrets. I would highly recommend this product.
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
Samsung Q60
[This review was collected as part of a promotion.] Let me just say this TV will not let you down. I am a college student and have had it for the better part of a year. It's a solid 4k tv and you can't go wrong because of the ability to connect it to the internet and have all your apps in one place. Thanks, Samsung, when I upgrade I will definitely get another Samsung tv. :)
My First Smart TV
[This review was collected as part of a promotion.] After a visit to a big box store and talking with a sales rep that just confused me, I happened to see a television-shopping show that previewed this model---which helped me decide to buy this model (along with the research I did.) The 30-minute, television-shopping segment (which may still be on their website as of October, 2022) demonstrated the "ambient mode", a feature that Samsung invented and perfected. This feature is a screen-saver, but so much better: it displays actual art, (and it is customizable), which is important to me because my Samsung TV is in my living room, and I'd rather display art than a big black rectangle. (The frame models of Samsung TV's, at a higher price-point, steps up the ambient mode further.....you have to see this at the big box store to believe it.) Another great feature is the solar-powered remote. The picture is clear and crisp. The home screen is a bit cluttered; but perhaps that's with all smart TV's. I "cut the cord" and have an antenna for "air TV"; and there is a channel-guide that I use frequently (although using this feature on the remote is a bit clumsy). The technician installed the TV on a certain wall mount. Two of the ports, a port for one of the HDMI ports and the port for Digital Optical Audio Cable, were hidden under the right bracket of mount, so we had to shift the TV to the right about 2 inches. All in all, I love this new television.
not impressed so far
[This review was collected as part of a promotion.] I expected a much more crisp picture with a Ultra High Def 4k newly updated model. I even upgraded my remote cable box and modem for a 4k model. My old Vizio plasma seems to have had stronger color saturation & clarity. I am just not impressed & a bit disappointed in this Samsung model. The on/off button on the Comcast remote also does not react well on the TV when pressing for a cold start & the picture is not instantly on. Not impressed with this model and the expectations it promises.
beachtv, Thank you for sharing your thoughts on the picture quality of your Q60B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. For further assistance in pairing your cable remote, we recommend directly contacting your service provider, as your remote may require additional programming steps. Should you need further help with image adjustments, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
Awesome TV
[This review was collected as part of a promotion.] Weather you're streaming movies or watching DVD this TV rocks! It's huge, like having a movie theater in your home. So far I haven't found a downside to it. It's very intuitive and very easy to set up. The colors are vibrant and the picture is crisp.
Own 2 Samsung tv
[This review was collected as part of a promotion.] Cable, streaming, samsung isn't compatible with Paramont plus Xtra service contract has no value, everything is on line for help, doesnt automatically upload the current version, you manually have to do this , very, complicated and very frustrating, , if anything is wrong this is what its blamed on need to upgrade your version!!
Garden1970, I'm sorry to hear of your experience with Samsung's Q60B TV. To ensure your TV's firmware automatically updates, please ensure you have enabled automatic updates for convenience. The TV updates automatically while you are watching. Select Menu > Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
Great TV for the price
[This review was collected as part of a promotion.] Great tv, the picture is great slim profile , Samsung is a brand you can trust image is clear and colors are incredibles, has some amazing features I love how I'm able to control the tv with my cell phone , I used with my Samsung bar so clear and great sound.
Samsung Tv QLED
[This review was collected as part of a promotion.] This is a great made tv but it lacks when it comes to technology features the memory needs to be improved. the picture setting such as the brightness and colors also needs improvement the balances betweenness dark and light is off when watching or playing a game you notice that you can't see the picture well due to the darkness balance the dark over powers the brightness and you can't see night nor dark well
BankCole, Thank you for sharing your review of your new 2022 Q60B TV. Your thoughts are appreciated and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. To ensure your TV’s performance is fully optimized, please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist