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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
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4.5 out of 5 stars
stars
2,536 ratings903 reviews
  1. 5 stars76% (1,924)
  2. 4 stars12% (315)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 241-250 of 903 reviews
Mar 30, 2023
Reviewer name: Polly
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fit is a concern

Seems to run a little small. Even though Medium said to 37" and I needed 34" it's still a little tighter than preferred. I would still buy.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning Polly. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Nov 1, 2021
Reviewer name: Shell
1 out of 5 stars
1 out of 5 stars review

Have to order from someone else because the new ones run smaller and will not fit !!!, And poorer quality

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 28, 2021
Reviewer name: CK
1 out of 5 stars
1 out of 5 stars review

Please go back to the original version

The new design is a total fail. They fit way smaller and aren't as good as the previous version. I will have to start looking at other brands if they don't go back to their old design. It's too bad because these used to be great.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

We appreciate you contacting us CK. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 9, 2021
Reviewer name: tractorman01
1 out of 5 stars
1 out of 5 stars review

Poorly made

Have been buying the members mark L/XL for years..now all you have are these in place of the others...They do not fit...I am stuck with 2 boxes and nothing to replace them with..Please go back to the original MM...

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Dec 30, 2023
Reviewer name: annoyed
1 out of 5 stars
1 out of 5 stars review

SEAMS RIP!

will NEVER buy these again . Was using them for months then SUDDENLY they have been tearing at the seam in fact 4 in a row. OBVIOUSLY that wont work. Im stuck at home so i guess I have to eat them.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 15, 2021
Reviewer name: CFWick
1 out of 5 stars
1 out of 5 stars review

Please go back

This change in product is not a good one. They are much smaller, and the area for coverage is much smaller. Plus, they are falling apart by the end of the day.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning . So sorry for this occurrence as that is not how this product should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

May 20, 2025
Reviewer name: Daisyh123
1 out of 5 stars
1 out of 5 stars review

Do not use reorder button

Underwear themselves are a great buy. This review is in regards to using the reorder selection. I used it thinking I would get same size as previous order, but it automatically sent the small instead of large.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 21, 2022
Reviewer name: HW
1 out of 5 stars
1 out of 5 stars review

I bought this November 8. I wore 4 of them. I Stopped because the pad is too long in back & that has caused me a physical problem. If I was physically able to return I would

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Sep 7, 2021
Reviewer name: Jannie
1 out of 5 stars
1 out of 5 stars review

Go back to original

Been using these for my husband since his stroke 3 years ago. This case I just bought is terrible. They don’t give at all and are smaller. Please go back to whAt they were. They were more comfortable than the depends brand

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning Jannie. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 1, 2025
Reviewer name: Ohio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Depends knock off and even better price

These are the adult incontinance under wear that Dad prefers over the Depends brand. He says it’s a better fit and holds his overflow well. Best of all, it’s a fantastic price per item!

Helpful?6B08GMGCUQPT13866023202