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Sams Club
Sams Club
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 131-140 of 883 reviews
Jun 23, 2025
Excellent Value
5 out of 5 stars review

Verified Purchase

Great Product

Great product

Helpful?6B08GMGCUQPT13866023202
Jun 17, 2025
GERARD
5 out of 5 stars review

Verified Purchase

UNDERWEAR

EXCELLENT

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Jun 30, 2025
Scary
4 out of 5 stars review

Verified Purchase

Adult diapers

Godsend for older folks

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Dec 30, 2025
George
1 out of 5 stars review

poor redesign

very disappointed with the quality since they were redesigned and the gray version came out. also have where the manufacturing process is messed up the sides. some aren't seamed all the way and some are overseamed.

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reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 18, 2024
Jo
1 out of 5 stars review

Verified Purchase

They run small

They run small'

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reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 7, 2021
Ron
1 out of 5 stars review

Do not buy!!

I have used these for years. This recent change is horrible. Read all of the other people's similar comments to see a similar theme. They are too small now (using the L-XL size), uncomfortable, not as absorbent, don't even 'feel' as good in hand. If they don't go back to a good product that didn't need "improvement", these will be the last ones I buy. Wake up Sam's--you've got a problem here that needs fixing ASAP.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Hi Ron..We appreciate your feedback. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 5, 2021
Paula Black
1 out of 5 stars review

Product Change

I have been buying this product for years for my mentally disabled brother. This new product is trash , the sizing is way off and cheaply made. People that use this product are disabled and most are on a limited income , Do you not Care about that ??? This product needs to be pulled from the shelves immediately ! Bring back the old perfect product or I will be forced to go elsewhere. I am so Angry with Sams Club I am seriously thinking about canceling my membership and Sams Credit Card. Something Must be done Immediately !

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning Paula. We are sorry to hear about your brother's experience with sizing as we want our underwear to fit and perform their best for him. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 8, 2021
Michael J
1 out of 5 stars review

Not Like Before

Sam's must have a new supplier; not only is the packaging different, but the underwear (size L/XL) no longer fits at all comfortably. It is too tight in the waist and below, as if it were a S/M size! I will return the unused (79) underwear and have ordered the Depends brand after using the Makers Mark brand for 2 years.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Hi Michael! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 6, 2021
SuzyQ
1 out of 5 stars review

Not Pleased

Just want to express my opinion on a product I have purchased for husband for sometime, always with satisfaction, till now. The recent product change to the Total Protection Underwear for men, UPC# 1 93968 07831 7, S/M 92 count versus the prior item, I must say, does not even compare.. The fit, absorbency and comfort are all very inferior to the previous item. I must say, that just the changes in packaging, should have been enough of a bump on the bottom line, but I guess you just could not stop there. Well, I will not purchase anymore, not even for home use, let alone for any secure feeling, if he is out in the public. I just would not want my husband to experience any embarrassment.

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reply from Consumer Relations

Hi Suzy. Thank you for your feedback. Providing consumers with a high quality product is very important to us and we take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. If you have any further questions or concerns, please reach out at 888-301-0332 - we look forward to hearing from you!

Aug 23, 2022
HarryToes1949
5 out of 5 stars review

Great Product for Incontinence

I was somewhat distressed when the size of the S/M suddenly got smaller, but over time I have found it does not really matter. My wife told me early on that it is not the size of the waist that is important in diapers, it is the size of the leg holes! I have really skinny legs and the S/M fits my upper legs thighs just right so I don't leak around the openings.

Helpful?6B08GMGCUQPT13866023202