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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.4 out of 5 stars
stars
2,357 ratings1,122 reviews
  1. 5 stars77% (1,820)
  2. 4 stars7% (156)
  3. 3 stars5% (116)
  4. 2 stars4% (97)
  5. 1 star7% (168)

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Showing 161-170 of 1,122 reviews
Nov 21, 2025
Reviewer name: SHARON
1 out of 5 stars
1 out of 5 stars review

Everything sticks to them!!

We were so excited about these new pots and pans, as they looked so beautiful upon opening them! However, we had used them for less than 2 months before they were essentially ruined. Everything began to stick and burn to it, no matter what we cooked. We tried the methods mentioned of soaking it overnight and nothing worked. Now, we can’t even use them at all because how terrible everything sticks. Even the outside turned an awful brown color. Would not recommend sadly.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark Team

We're sorry to hear about your experience, SHARON. Seasoning creates a temporary oil layer that supplements the ceramic coating’s non-stick properties: 1) Wash the new cookware with warm, soapy water and rinse thoroughly to remove manufacturing residues. 2) Dry completely with a soft cloth. 3) Apply a thin layer of high-smoke-point oil (e.g., avocado oil, canola oil) to the interior surface using a paper towel. 4) Heat the cookware over medium-low heat for 2–3 minutes (avoid high heat, which can damage the ceramic). 5) Turn off the heat and let it cool completely. 6) Wipe off excess oil with a clean paper towel. Repeat this process 2–3 times. If you are still unhappy, please know they can be exchanged or returned with the Member's Mark 100% Satisfaction Guarantee.

Oct 18, 2022
Reviewer name: Bertre
2 out of 5 stars
2 out of 5 stars review

You want a honest review these pans aren't good

First the black set is not that black it's like dark gray . Second handles get so hot that even touching it with a rag will burn you hand. Third I have owned this set only 1 month I'm the only one that cooks with it the food is starting to stick and is hard to clean it off And stains are appearing The only reason I give 2 stars is because I actually like how it looks like in the outside.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

We are sorry for your experience, Bertre. Due to the high glossy feature of exterior finishing, the Jet Black will have a few different color reflections under the light from different angles. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking on extremely high heat. We recommend using potholders when removing the pots and pans from the oven and cook in medium heat. These items are covered by the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.

Dec 22, 2021
Reviewer name: CuddlesInTheChaos
5 out of 5 stars
5 out of 5 stars review

Gorgeous Cookware Set!

I was able to purchase this cookware set in Cream from SamsClub.com and it is absolutely gorgeous in person! I've had it for approximately two weeks and have cooked everything from pancakes and eggs, to steak and potatoes without oil and not a single thing has stuck to the pans. It conducts heat evenly, cleans like a dream, and is sleek ​and easy to store. I would love for Sams Club to expand on this line by releasing an Everyday pan along with a storage/organization system that works with this set (similar to a line of cookware that is currently very popular amongst social media influencers). If you’re on the fence, buy this set! You won’t regret it.

Helpful?126TMDE7O1CX13863873793
Aug 4, 2022
Reviewer name: MrsPostell
2 out of 5 stars
2 out of 5 stars review

Disappointed

I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.

Feb 21, 2023
Reviewer name: Interesting SHOPPER
3 out of 5 stars
3 out of 5 stars review

Non-stick coating is coming off the tops

I received this set on November 5, 2022, and I absolutely loved the set. I used the 3 Qt pot at least 5 days a week. This is February 20, 2023, and the non-stick coating on the tops is coming off. At this point, I am afraid to cook with set because I don't want that non-stick coating (the lead) to fall into my food and my families eating some of that coating. Plus, I don't know if the non-stick coating is dangerous to consume.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface.

May 12, 2022
Reviewer name: Wonder Woman
2 out of 5 stars
2 out of 5 stars review

Pretty but ....

I really wanted to like this cookware set but like many others was displeased. Only after a month two of the pans I use often started to flake, show discoloration. Followed the manufacturer disclosures in regards to type of utensils, heat setting and washing method. Perhaps there's was a defective batch, would really have liked to keep them.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

Thank you for your feedback. We will look into this and glad to hear that you took advantage of our satisfaction guarantee.

Apr 1, 2022
Reviewer name: Tiffintx
4 out of 5 stars
4 out of 5 stars review

Beautiful, but not the best bet for heavy use

Finally scored a cream set a couple of months ago, and they are gorgeous! Seasoned properly, they cook well and the nonstick is easy to clean. However, after multiple times a day use on my fry pan, I will say that it now makes perfect sense to me why cream is not a common color in cookware. The bottom portion of the pan is now more of a yellow, and the ceramic is chipping and wearing in places. I never wash them while hot. I use barkeepers friend and a nonabrasive cloth, and they have never been in the dishwasher. All this to say, for light cooking, these are great! They are stunning to look at. But if you intend to use them heavily, I would either look elsewhere or get a darker color (though I suspect you will still have to contend with chipping and wear on the ceramic coating). If you proceed with the cream, just have managed expectations as to how they will look after a couple of months of wear.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

Thank you for providing a review. We love that you think they are beautiful and apologize for not exceeding your expectations. We're constantly listening to our members and will take this information into consideration as we improve and develop our Member's Mark items.

Aug 17, 2022
Reviewer name: Betsycnc
3 out of 5 stars
3 out of 5 stars review

interior amazing, exterior lacking

Let me preface saying that I wanted to love these so much. However, I have a wolf range and after 2 uses the exterior has chipped. I followed all instructions with washing, drying, heat medium low, etc. ! The inside tho is amazing but I am unfortunately returning! Perhaps a lower powered cooktop would be better.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark

Thank you for the feedback and for following the instructions. Here are a few more tips for using ceramic cookware: 1. Cook on low to medium heat, always. Since aluminum provides excellent conductivity and delivers even heat distribution, high heat is unnecessary. The use of high heat can permanently discolor and reduce the durability of the cookware. 2. Selecting proper burner size, so heat touches the bottom of the cookware and does not climb up the side walls. 3. We recommend carefully placing pans on and off because sliding across metal stovetops may damage the cookware base. Please know all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.

Oct 22, 2024
Reviewer name: Chris K
1 out of 5 stars
1 out of 5 stars review

Would NOT Recommend

I was so disappointed in these! They are beautiful but I've had them for less than a year and they are no longer non-stick and peeling. We were very careful to follow the care instructions so were surprised to see how poorly this product was! I would NOT recommend getting these!

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark Team

We are sorry to learn of your disappointment in the set, Chris. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few more tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. If you are still unhappy, please know they can be returned for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.

Dec 9, 2025
Reviewer name: GEORGE
2 out of 5 stars
2 out of 5 stars review

Ehhh so so

I’ve had them for over a year. The pots are fine, but the pans have all been stained. Sticking doesn’t occur often because I only cook with Ghee or Butter, sometimes avocado oil. The bottom of the pans went to crap after a few months. The large pan burnt and stained quick! We always made sure to follow the instructions of only using medium heat as well. I’m gonna try a good set of stainless steel or just add to my cast iron collection.

Helpful?126TMDE7O1CX13863873793
reply from Member's Mark Team

We are sorry the set did not meet your expectations, GEORGE. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.