Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set

Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for

Member's Mark 11-Piece Modern Ceramic Cookware Set

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4.4 out of 5 stars

stars2,295 ratings1,082 reviews

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Showing 481-490 of 1,082 reviews

Jan 27, 2022

cherisosborn at gmail

5 out of 5 stars review

can’t find cream anywhere!!

Anyone know where the cream set is being sold?! My sister has the navy and omg so beautiful!! I’m desperate for the cream color but it’s been sold out foreverrrrrrr! ***ugly crying ensues***

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Feb 15, 2022

Vicky Kelley

2 out of 5 stars review

sticks so bad

Loved them the first few uses but now they stick soooo bad. Everything sticks! They’re beautiful pans but durability and usability is not there….you also have to hand wash to keep them nice.

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Feb 24, 2022

Gary

1 out of 5 stars review

Hard to clean and food sticks

Purchased Dec 21. Worst Members mark product ever. Dosen't perform as advertised. Food sticks after 2and or 3rd use. Have to soak for days to clean , extremely disappointing that you can't run them through the dishwasher.

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Nov 21, 2024

Nadia

2 out of 5 stars review

Don't waste your money

These are beautiful, but they stick, and after getting them, I regret not just buying a better quality set, so I'm not having to buy a new set every year. I'm afraid I will be replacing these soon. I'd buy another brand.

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reply from Member's Mark Team

We are sorry to hear about your experience. To restore the non-stick performance, we recommend soak the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Besides, here are some tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the pots, pans and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. Please refer to the instruction manual for more details.

Feb 17, 2023

1 out of 5 stars review

Pretty but thats all

After 6 months everything sticks, they’ve been washed correctly, cooked in on medium heat and non metal utensils from day 1. Extremely disappointed. Would return if I could.

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reply from Member's Mark

Here are some tips for you to make this set nonstick again, a deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. Please know, all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime.

Jan 4, 2023

jena

1 out of 5 stars review

Beautiful but didn't last

I LOVED this set for a few short months, then they stared to suck. All foods stick to them now no matter what I do. The insides are chipping away also. I only hand wash and never use metal utensils. Such a disappointment

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reply from Member's Mark

We are sorry to hear about your experience, jena. Here are some tips for you to maintain the superior nonstick performance and shining colors. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though these are DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change (Thermal Shock) can cause metal fatigue, warping, deformation, non-stick deterioration, chipping, discoloration. However, a deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

Jun 30, 2024

Linda

5 out of 5 stars review

Verified Purchase

Gorgeous pots and pans

I love these pot and pans! They are dishwasher safe, but they are so easy to wash that I have been washing them by hand. The merest soapy wipe cleans them. I bought them because they are so pretty!

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Oct 30, 2022

Tara

1 out of 5 stars review

Does not work with induction

I purchased these in May and just got to use them in my new home for the first time… unfortunately they do not work with my stove top! And I can’t return them because I purchased them too long ago.

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Jan 3, 2022

GRob

5 out of 5 stars review

Beautiful and excellent quality

We saw these in club and they really looked great so I read the reviews prior to buying. After having a using for a few meals, they perform as good as they look. Great purchase and I would highly recommend.

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Dec 17, 2023

Poor quality

1 out of 5 stars review

Poor quality after time

I purchased these pans last year and at first they were great. Each of the fry pans are trashed and the non stick coating is gone. I have taken care of these pans. I contacted customer support and they cannot help me because I am no longer a member.

Helpful?

reply from Member's Mark Team

We are sorry to hear about your experience. To restore the performance of the non-stick surface, we suggest using a deep cleaning method. This involves soaking the cookware in hot, soapy water overnight and then thoroughly washing the surface the next morning. If you are still unhappy, please know you can exchange or return them as part of the Member's Mark 100% Satisfaction Guarantee.