Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Not flat enough for an induction stovetop
This cookware set is very beautiful! We are so sad to have to return it. I purchased this because I got a new induction cooktop and needed the appropriate type of pans and these were SO pretty and priced well! A month after I had my stove, I had a problem with the control panel and had the appliance tech come to service the oven. While he was there I expressed my disappointment that it took forever to boil water on a stovetop that was marketed to take mere seconds. He told me to get my iron frying pan and my member's mark frying pan and put them both on the stove at the same time to test the stove out. the iron pan boiled in 3 seconds!!!! the members mark pan took 10 minutes :( we switched burners to make sure and it was the same result. The tech turned the pots over and used a level on the bottom of the pan set and with each pot only one ring of dots was level and touching the glass top. If the pots are not flat and able to touch the stove surface then they can't work. I love these pots and really hate to return them. They would work well on a gas stove (maybe an electric?) but not an induction stovetop.
We are sorry to hear your experience, PJ. Iron cookware naturally heats faster on an induction cooktop compared to aluminum cookware. In fact, aluminum material is not compatible with induction cooktops. To enable the induction function, we add an magnetic stainless steel base on our modern set through impact bonding technique. Induction cooktops heat the aluminum cookware through electromagnetic induction, and it doesn’t require the cookware to make perfectly even contact with the surface. A slightly concave bottom of the cookware is specially designed to ensure stability on the induction cooktop after heating. We appreciate your review, as it provides an opportunity for us to identify areas that require attention and make continual improvements. As a reminder, all Member's Mark items can be exchanged or returned for a full refund as part of the 100% Satisfaction Guarantee.
Doesn't work on induction!
The description states this set is induction compatible. They are not. Half the set won't even work on the induction and the other half take forever to get hot. Takes minutes to boil 2 cups of water while my old pots take seconds. Returning to store.
Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
Stain and stick!
These pans are beautiful, but the cream color stained from propane cook top. Not sure if all the good reviews are using electric cook tops or not. After one use on propane cook top these look like junk! The food also sticks worse than cheaper sets.
We're sorry to hear about your experience, Stan. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing it the next morning. Here are some tips to help maintain its nonstick properties: Use on low to medium heat consistently. Avoid sudden temperature changes (thermal shock) with pots, pans, and lids. Allow cookware to cool to room temperature before washing. Hand washing is preferred, although it is dishwasher safe. For more information, please refer to the instruction manual. As always, you can exchange or return the set for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.
Pretty but ....
I really wanted to like this cookware set but like many others was displeased. Only after a month two of the pans I use often started to flake, show discoloration. Followed the manufacturer disclosures in regards to type of utensils, heat setting and washing method. Perhaps there's was a defective batch, would really have liked to keep them.
Thank you for your feedback. We will look into this and glad to hear that you took advantage of our satisfaction guarantee.
I wouldn’t purchase again
These pans are so BEAUTIFUL. Which is why I bought them. However after just a few months they look like they are 20 years old. I can not get the white parts clean and I am not a messy cooker. Oh and wash these right after using each time and still the white outside is stained
We are sorry to learn about your experience, sa. Please remember when using these pan that they function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains. Also, every Member's Mark item comes with a 100% Satisfaction Guarantee and can be returned at any time for a full refund.
I purchased this set to replace all of our non-sticks and was very excited by the positive reviews. unfortunately after having them for over 1 year I hate them and I'm looking to purchase a more expensive fully ceramic brand. I cook everyday and these pots and pans are not truly ceramic, food sticks and you have to fight to scrub them clean.
We're sorry the set did not meet your expectations, Eunice. We suggest seasoning to create a temporary oil layer that supplements the coating’s non-stick properties and extends the life of your set. 1) Wash the cookware with warm, soapy water and rinse thoroughly to remove all residues. 2) Dry completely with a soft cloth. 3) Apply a thin layer of high-smoke-point oil (e.g., avocado oil, canola oil) to the interior surface using a paper towel. 4) Heat the cookware over medium-low heat for 2–3 minutes (avoid high heat, which can damage the ceramic). 5) Turn off the heat and let it cool completely. 6) Wipe off excess oil with a clean paper towel. Repeat this process 2–3 times. If you are still unhappy you can return the set for a full refund with the Member’s Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.
Nice looking pots but….
These pots are nice to look at but unfortunately the frying pans stick and its so hard to clean. Also anything that drops on the outside of the pot stains. My pots were stained after the first couple of uses. I would upload a photo but it keeps giving an error. I bought 2 sets of these pots and would prob throw them out next year.
We are sorry for your experience with the cookware, Mariam. Here are some tips to help you protect this set.1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
Ehhh so so
I’ve had them for over a year. The pots are fine, but the pans have all been stained. Sticking doesn’t occur often because I only cook with Ghee or Butter, sometimes avocado oil. The bottom of the pans went to crap after a few months. The large pan burnt and stained quick! We always made sure to follow the instructions of only using medium heat as well. I’m gonna try a good set of stainless steel or just add to my cast iron collection.
We are sorry the set did not meet your expectations, GEORGE. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.
Verified Purchase
A must buy!
Gorgeous, sturdy, and definitely worth it!