Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Everything sticks to these pans!
Bought these in August, (it is currently 11/2/22) and everything o cook in sticks to these. Even using butter or oil and I can’t even cook an egg properly on these things. I have always hand washed these pots to be sure not to ruin them and we are only 2ish months in and I hate them. DO NOT BUY THESE!!!
Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
Pretty, but fry pans lasted less than a year...
Bought these because they were lighter than my cast iron which I can't lift anymore. We cook for 2 at average temps, wait until cool to clean, hand wash and use only wood or silicone utensils. We know how to correctly remove stains and are very careful with the pans, lids and pots. We store them on felt liners. These were very cute and the gold handles hold up very well. However the exterior paint and interior finish on the fry pans just does not hold up. They lasted less than a year, which should be factored into your consideration of the true cost of these pans.
Thank you for your following the instructions, C8. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. To protect the exterior paint, 1) please be careful not to overflow during cooking. 2) Avoid sliding the cookware across the cooktops or any other surface. 3) Keep sharp objects away from the cookware surface.
bad idea
I bought them because I bought my first home and I wanted something cute for my kitchen and I loved it but after a few months it lost its color and they look ugly and all messed up even though I tired to take really good care of them not worth the money I haven’t even had them for 6 months and now I have to get a new set obviously not this brand… BE AWARE
Doesn't work on induction!
The description states this set is induction compatible. They are not. Half the set won't even work on the induction and the other half take forever to get hot. Takes minutes to boil 2 cups of water while my old pots take seconds. Returning to store.
BEWARE WORST SET EVER
If you actually cook and don't just buy a cookware set for looks this is NOT for you. Everything sticks to the pans no matter what you do. They are impossible to clean because everything sticks, The pot and pan handles get blistering hot unlike others so be careful when handling. I had such high hopes. I am not sure if I got a bad set or what the deal is with them but please beware.
We are sorry to hear about your experience, AT. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking with extremely high heat. We recommend using potholders when removing the lids, pots and pans. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the following day. Please know you can exchange or return this set anytime as part of the Member's Mark 100% Satisfaction Guarantee.
Chipping exterior
I have used these for 3 months and they’re chipping. I love the look and ceramic coating as it’s healthier than Teflon. I have hand washed them only, I will be returning them because if they’re chipping after only a few months they’re not worth the money.
Not for everyday use!
When these pots came I really Wa sun love with them. They looked so great. However, after maybe a month I noticed the rim of the pan chipping away. Idk if it’s from the lid or just poor coating. Also, initially there was no sticking but after a few months they began to stick as well. I only use silicone to cook with. The pans that I don’t use that often aren’t as bad but I do cook everyday. This may be cool for a small family or a first pot set but if you cook often and are used to decent cookware this may not be the best choice. But if you’re looking for a nice set to look at, it is easy on the eye until you start to use it.