Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Just ok ... chipping issues
We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?
We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.
so far so good
They absolutely gorgeous!! I finally was able to score the cream set. I seasoned(cured) the pans and works like a charm. I will continue to use and update in a few weeks to see where we stand. So far nothing sticks! Make sure you cure your pans first to avoid issues with sticking don’t avoid that process!! However, I will update soon!
Would NOT Recommend
I was so disappointed in these! They are beautiful but I've had them for less than a year and they are no longer non-stick and peeling. We were very careful to follow the care instructions so were surprised to see how poorly this product was! I would NOT recommend getting these!
We are sorry to learn of your disappointment in the set, Chris. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few more tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. If you are still unhappy, please know they can be returned for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.
Pretty, but fry pans lasted less than a year...
Bought these because they were lighter than my cast iron which I can't lift anymore. We cook for 2 at average temps, wait until cool to clean, hand wash and use only wood or silicone utensils. We know how to correctly remove stains and are very careful with the pans, lids and pots. We store them on felt liners. These were very cute and the gold handles hold up very well. However the exterior paint and interior finish on the fry pans just does not hold up. They lasted less than a year, which should be factored into your consideration of the true cost of these pans.
Thank you for your following the instructions, C8. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. To protect the exterior paint, 1) please be careful not to overflow during cooking. 2) Avoid sliding the cookware across the cooktops or any other surface. 3) Keep sharp objects away from the cookware surface.
Nice set for short term use
It's a beautiful set, and I love the smaller stock pot. I receive lots of compliments on it. They washed really easily in the beginning. I have now had them 2.5 years. I wanted to do all I could to ensure these lasted. I purchased a storage rack for them so they each have their own shelf in my cupboard to avoid nesting them. I've only used silicone or plastic utensils, and I handwash them with a soft sponge. I also never cook on more than a medium heat. Despite this, the outside has gotten dinged easily, first noticing this a few months in. Also, the inside of the pans I use the most are worse for wear and have been in need of being replaced for at least 6 months. The inside has small chips and gashes, as well as doscoloring. It's a nice set, as long as you are careful with them and plan to replace in a couple years.
not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
To the dumb people saying they stick
These are amazing sets and have been using over a year now. It blatantly says on the care instructions not to use non stick spray or will cause sticky residue that is hard to remove !! So if you want them to last follow the care instructions and don't cook on high. Super easy reading directions and beautiful set
Horrible
These pans are horrible. The first time I washed them they got ruined the bottom of the pan. They also stick really bad. Don't cook eggs, meat, or fish in them. I only like the 2 pots from this set. I looked at a lot of reviews about how people love these but do not trust them. They are not worth it. I would rather spend my $160 on 1 or 2 great pans.
We are sorry for your experience with the cookware, Mercy. Here are some tips to help you protect this set. 1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
Hot handles, ruined countertop
The pans are easily wearing the color on the bottom of the pan all over my electric stovetop. The eyes on the stove are ruined & the handles are no better. They get stupid hot and I have to use mittens from now on from burning myself. Easy to wash but stains easily.
I wouldn’t purchase again
These pans are so BEAUTIFUL. Which is why I bought them. However after just a few months they look like they are 20 years old. I can not get the white parts clean and I am not a messy cooker. Oh and wash these right after using each time and still the white outside is stained
We are sorry to learn about your experience, sa. Please remember when using these pan that they function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains. Also, every Member's Mark item comes with a 100% Satisfaction Guarantee and can be returned at any time for a full refund.