Hi, Khanh from DYMO Consumer Care. Thank you for providing us feedback for our DYMO LetraTag Electronic Label Maker Refill Tape, 1/2", 2 Count. I am very sorry that our product has not met your expectations. In this case, please contact us directly so that we are able to provide a prompt assistance. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. Please use the reference number 30061699 .You can also find ‘Contact us’ option under the support tab on the DYMO website.

Hello Cortez,<br /><br />Thank you for reaching out to us and sharing your feedback on our LetraTag 100 H. We are sorry to hear that the printer did not meet your expectations due to the blank labels. For a guide on how to resolve this issue, please navigate to our official website &gt; Help Center &gt; LetraTag &gt; How to solve poor print quality on my LetraTag?<br /><br />We value your feedback and it will be forwarded to the appropriate department for further review.<br /><br />If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />DYMO® Consumer Care