Hello,<br />We&#39;re glad you were happy with the fruit box, but so sad the apples did not arrive well. if you have not already, please reach out to us directly at: 1-844-994-GIFT with your Sam&#39;s order number to schedule a reshipment fo the apples!<br />Sincerely,<br />Golden State Fruit

Debora,<br /><br />We’re truly sorry to hear this and understand how upsetting and disappointing that experience must have been — especially knowing the recipients received items that were not in acceptable condition. That is absolutely not the standard we strive to uphold.<br /><br />We take concerns like this very seriously, and we’re sorry if you felt your previous outreach was not properly addressed. We would really appreciate the opportunity to review what happened and make this right. Please contact our Customer Service team directly at 844-994-4438, and reference your previous order(s) so we can look into this thoroughly.<br /><br />Thank you!

Hi,<br />We&#39;re sorry you felt shorted on the tangerines in your box! Satsuma mandarins are available only November - January. We utilize other seasonal varieties the rest of the year. You should have gotten either more, or larger tangerines in your box. Please reach out to us directly at: 1-844-994-GIFT with your Sam&#39;s Club order number and we&#39;d be happy to ship out replacement fruit.<br />Sincerely,<br />Golden State Fruit

Wow, it sounds like you received the wrong gift, we&#39;re so sorry! Please reach out to us directly at :1-844-994-GIFT with your Sam&#39;s Club order number and we&#39;d be happy to schedule a replacement shipment at no charge. <br />Sincerely,<br />Golden State Fruit