Good Afternoon! First, thank you for choosing our Members Mark Underwear and for sharing your dissatisfaction. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our Underwear work well for you..

Hello, we would like to apologize for your Mother’s recent experience while using our Member's Mark Total Protection Incontinence Underwear for Women. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.