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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,521 ratings1,572 reviews
  1. 5 stars80% (4,394)
  2. 4 stars11% (612)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 431-440 of 1,572 reviews
Sep 26, 2021
jerry
1 out of 5 stars review

NOT Mediums

These are NOT mediums. They are SMALL size. If you have a 31 inch waist, they will be very very tight. Any bigger waist, good luck. The old ones were actually mediums. I'll be looking elsewhere next time.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 15, 2021
Neil
1 out of 5 stars review

Update is no good

The updated product is a poor fit, and very uncomfortable. It feels rough, hard and chafes. I will be returning the box and forced to switch to the much more expensive name brand since I cannot use this.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Neil. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 4, 2021
BJ
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 17, 2021
Dale
2 out of 5 stars review

They've changed.

My wife has uesd these for quite some time and loved them. They changed them, made them "better" now she hates them and is looking for something else. They don't fit as well and fall apart.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Dale..Thank you for your feedback. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jan 15, 2026
Mom
3 out of 5 stars review

New design less dependable.

We have been using these for years for my adult daughter with autism. The design changed some months ago. They removed the tight inner elastic. Sadly, now they leak like crazy at night.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 14, 2025
nhemph
3 out of 5 stars review

Not a "Discreet" delivery

Had product delivered, per website item "Ships in a discreet package ". This was not the case, this was not discreet at all! Product had a shipping label slapped on box and sent. Delivery was to an apartment with concierge, so the box dropped, unwrapped to the front desk, then left in a hallway in front of the door for all residents to see what was delivered to this resident! This was not something everyone needed to see!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 21, 2025
Ruby
5 out of 5 stars review

These do a great job.

Sad fact of life is, most of us will need incontinence products when we're older. I'm so thankful I decided to try these. Due to the price, I chose the Member's Mark. They don't have any scent which is great. It's hard to tell that I'm wearing them at all. No noise, of paper or anything. They stay in place. So far, I haven't had any leaks. I wasn't sure if I was ordering the correct size, but the medium fits perfect. They stay in place and don't ride up, or fall down. Please, Sam's, please do not change how these are made. Thanks for having great store brand products.

Helpful?5GU7CLX9CFHV13860924960
Nov 27, 2025
doubt
5 out of 5 stars review

Love love these

I had an accident one night %26 was afraid I wet myself pretty bad but I got to the toilet pretty quick so I'm doing good right now. The protection was great didn't even get myself wet that much so was very happy. I'm going to order one size down because I lost weight so I will need see how I do. Thanks u

Helpful?5GU7CLX9CFHV13860924960
Aug 25, 2025
anonymous
5 out of 5 stars review

Great brand

I've tried other supposedly better brands and came back to these. They fit well, are comfortable, don't leak, feels dry against your skin and have a reasonable price. I find them superior to others I have used which were more costly, and was more than happy to come back to these after trying others.

Helpful?5GU7CLX9CFHV13860924960
Jul 31, 2022
cjak
5 out of 5 stars review

Verified Purchase

For "those" moments

Comfortable and they work!

Helpful?5GU7CLX9CFHV13860924960