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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,571 ratings1,583 reviews
  1. 5 stars80% (4,435)
  2. 4 stars11% (616)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

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Showing 331-340 of 1,583 reviews
Aug 3, 2021
Reviewer name: browni
1 out of 5 stars
1 out of 5 stars review

Not as good as the Original Member's Marks Diapers

I buy these for my mom, she has been using them for years. Your new version is not as good. They do not fit as well. Is there any way to get the old ones back.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Jan 27, 2022
Reviewer name: marlene
1 out of 5 stars
1 out of 5 stars review

sizing

go back to old sizing. new size is horrible, one is too tight and the other is too big and crawls up where it shouldnt. also, broke out in terrible rash. i changed brands. please go back to you old material and sizing. thank you.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Marlene! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 17, 2023
Reviewer name: Smith 1998
5 out of 5 stars
5 out of 5 stars review

Excellent and worth it a must buy.. highly recomme

These are the best...they feel like real underwear.. soft and smooth...the absorbancy is excellent 👍 they are not as pricey as the expensive ones and in my opinion are better!..I have tried them all for My Mom...these have out done all the rest

Helpful?5GU7CLX9CFHV13860924960
Jun 5, 2022
Reviewer name: unhappy sams customer
1 out of 5 stars
1 out of 5 stars review

lousy size change

why did you change the size so we don't know what to buy anymore. We innocently buy the same size we have bought for years only to find it way too small. Seems dishonest to me.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 10, 2021
Reviewer name: Jeanny
1 out of 5 stars
1 out of 5 stars review

To smalllll

This brand of pull ups the med does not fit my mom. To small and she's small.old meds worked perfectly don't get. There terrible. Wish I could exchange to larger. If that fits. The older ones worked betterment.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback Jeanny. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mom.

Oct 23, 2021
Reviewer name: Lori
1 out of 5 stars
1 out of 5 stars review

Horrible Change

Ive been getting these for years for my mother and they have been the best.. Now the fit is much smaller and much less absorbant. Terrible choice Sam's Club ! Has anyone found any better replacement ?

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Lori. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 19, 2021
Reviewer name: AWB
1 out of 5 stars
1 out of 5 stars review

Won’t buy again

Sam’s Club changed their offbrand adult briefs and the new ones ( this product) leaks terribly. The crotch area isn’t it large enough to catch the urine when it comes out even with a pad added to the brief!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 8, 2025
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Adult Breifs

Fit good

Helpful?5GU7CLX9CFHV13860924960
Jan 9, 2026
Reviewer name: DJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

These work great

Helpful?5GU7CLX9CFHV13860924960
Dec 26, 2025
Reviewer name: Pat
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Leaked

Leaked

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Pat, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.