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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 11-20 of 1,601 reviews
Apr 11, 2022
Reviewer name: NA
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Have You Changed Manufacture??

Product has changed. The panty isn’t as strong as in the past and isn’t as absorbent. The panty part around the legs actually shreds. Pulling them on, I have actually poked my finger through the side of the panty. Have you changed companies? I do like the smaller packaging though

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 25, 2022
Reviewer name: Will
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My Elderly Mother Is Very Pleased

They fit my elderly mother well. She also states comfortable. Such a huge savings - I'm a Plus member, so free shipping. I order online, 2 pkg's of the 84 count Large, and delivered within a couple of days to my front porch. My mother is satisfied, and it's saving her a very significant amount of money, plus her "helper" and/or myself, aren't constantly going to store to buy more for her - which they are often not available in her size (out of stock). I love SAMS, and it's very beneficial being a Plus Member.

Helpful?5GU7CLX9CFHV13860924960
Oct 27, 2024
Reviewer name: Dismayed Mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 16, 2022
Reviewer name: JoAnne Wright
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

UNHAPPY GOLDEN AGE LADY

Since Member's total Protection Incontinence Underwear for Women, changed their product, I have never been happy with the change, they are cut entirely too small in the back panel and makes you feel like you are wearing a bikini and I know I am too old for this style cut as it is. I have even gone up a size larger and still the same fit. This new style is pink and the old style that I liked were a peach color. I am not particular with color only the fit. I have tried Depends and did not like them as they were cut too short to fit up to the waist, I always liked your peach colored ones better. It would be the perfect scheme not to have to wear them but life has its changes. Why can't they design them to fit like a pair of simple old fashion briefs for us Golden Age Women!!!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning JoAnne. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 4, 2025
Reviewer name: Tee
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fine for light to medium

Could be more absorbent. I generally put another pad inside because overflow happens. I tested absorbency by wiping 120 ml of water off the floor and it didn't get the water off the floor. Slow dribbling will be fine but bladder spasms will shoot out before absorbing.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 23, 2025
Reviewer name: weathers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Product, surprised me

I send these to my aunt in Ohio and she loves these. One time, her size was sold out and I sent her the other name brand that sams sells. She didn't like the fit, and she didn't the absorbency capacity. She loves these, and I discovered I can order on line and send them cheaper than mailing UPS

Helpful?5GU7CLX9CFHV13860924960
Mar 27, 2025
Reviewer name: MagicBob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than the well known brand

My wife has been using Depends for a couple of years now. She has tried other brands and always went back to Depends. Because of the price, which is significantly lower, I ordered her a box of the Member's Mark product for her to try. She likes the Member's Mark brand better than Depends and will continue with them.

Helpful?5GU7CLX9CFHV13860924960
Jan 12, 2026
Reviewer name: Jackrenee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Oh Happy Day “No more sneezing mishaps” 😉😉

Product is true to size as advertised. Product performs as promoted. Not happy I need product, but sincerely happy it's available.

Helpful?5GU7CLX9CFHV13860924960
Sep 16, 2023
Reviewer name: mustangsally
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and service

This product works well for my client and she loves the color option as well and Sam's clubs delivers them fast then the quoted delivery date so my client never runs out of them

Helpful?5GU7CLX9CFHV13860924960
Mar 13, 2022
Reviewer name: NA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Size change = no good

Sizes recently changed, makes the fit not the same, and after going up in size, the results have been far from ideal, and im honestly going to have to switch brands unless the band is changed to be stretchy instead of squeezing the life out of me.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.