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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,475 ratings1,565 reviews
  1. 5 stars80% (4,355)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (218)

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Showing 11-20 of 1,565 reviews
Nov 1, 2025
Ray
5 out of 5 stars review

Verified Purchase

No complaints

Purchased these for my mom. Have no experience with other brands but these fit nicely, pull up easily, feel good to the touch, good quality and price, and mom has not complained.

Helpful?5GU7CLX9CFHV13860924960
May 4, 2025
Tee
3 out of 5 stars review

Verified Purchase

Fine for light to medium

Could be more absorbent. I generally put another pad inside because overflow happens. I tested absorbency by wiping 120 ml of water off the floor and it didn't get the water off the floor. Slow dribbling will be fine but bladder spasms will shoot out before absorbing.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 25, 2022
Will
4 out of 5 stars review

Verified Purchase

My Elderly Mother Is Very Pleased

They fit my elderly mother well. She also states comfortable. Such a huge savings - I'm a Plus member, so free shipping. I order online, 2 pkg's of the 84 count Large, and delivered within a couple of days to my front porch. My mother is satisfied, and it's saving her a very significant amount of money, plus her "helper" and/or myself, aren't constantly going to store to buy more for her - which they are often not available in her size (out of stock). I love SAMS, and it's very beneficial being a Plus Member.

Helpful?5GU7CLX9CFHV13860924960
Feb 4, 2022
Irene
1 out of 5 stars review

Verified Purchase

SIZING CHANGED DRAMATICALLY!!!

I have always gotten these adult diapers for my 91 y/o mom who weighs 88 pounds. They worked beautifully. I double-checked her newest box of diapers to make certain I did not receive a box of kid diapers...They are SO tiny now!!! She has a VERY hard time pulling these on and off. I will definitely be wanting my money back for the 2 boxes I bought!!! I sure WISH manufacturers wouldn't change a good thing!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Irene. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 16, 2022
JoAnne Wright
1 out of 5 stars review

Verified Purchase

UNHAPPY GOLDEN AGE LADY

Since Member's total Protection Incontinence Underwear for Women, changed their product, I have never been happy with the change, they are cut entirely too small in the back panel and makes you feel like you are wearing a bikini and I know I am too old for this style cut as it is. I have even gone up a size larger and still the same fit. This new style is pink and the old style that I liked were a peach color. I am not particular with color only the fit. I have tried Depends and did not like them as they were cut too short to fit up to the waist, I always liked your peach colored ones better. It would be the perfect scheme not to have to wear them but life has its changes. Why can't they design them to fit like a pair of simple old fashion briefs for us Golden Age Women!!!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning JoAnne. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 26, 2023
Jafoimo
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13860924960
Feb 1, 2022
samsshopper
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 27, 2025
MagicBob
5 out of 5 stars review

Verified Purchase

Better than the well known brand

My wife has been using Depends for a couple of years now. She has tried other brands and always went back to Depends. Because of the price, which is significantly lower, I ordered her a box of the Member's Mark product for her to try. She likes the Member's Mark brand better than Depends and will continue with them.

Helpful?5GU7CLX9CFHV13860924960
Oct 27, 2024
Dismayed Mary
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 16, 2025
DC
1 out of 5 stars review

Verified Purchase

Size

The sizing is off on this product. They are smaller than states D

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.