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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,571 ratings1,583 reviews
  1. 5 stars80% (4,435)
  2. 4 stars11% (616)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

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Showing 1,321-1,330 of 1,583 reviews
Jan 16, 2024
Reviewer name: Billy Rae
5 out of 5 stars
5 out of 5 stars review

Mary

These are the best diapers for adults . The price is fantastic and they fit better than any other.

Helpful?5GU7CLX9CFHV13860924960
Aug 8, 2021
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

Too small

This new style is way too small. Could we get the old style back? It’s not comfortable at all.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback Sam. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size

Jan 16, 2025
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

Don't recommend

I use to love these but ordered again this week and they are thin and doesnt hold. Seep out on the sides. Dont waste your money

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Cindy, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Nov 18, 2021
Reviewer name: Wj
3 out of 5 stars
3 out of 5 stars review

Not clearly described

What in the world? I am confused. Been buying these for mom. These are a horrible fit. New design is not working.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning and thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 28, 2021
Reviewer name: KJ
1 out of 5 stars
1 out of 5 stars review

Horrible!

Do not buy this product! The new design irritates and does not fit well. SAMS CLUB, please bring back the old unisex ones!!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning KJ! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jul 24, 2021
Reviewer name: dez
1 out of 5 stars
1 out of 5 stars review

new look but not the same product

These suck. I like the new look but the quality is garbage. Pad is smaller in leaks faster. Wouldnt recommend.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon Dez. Thank you for your feedback and our apologies for your leakage experience. Please call our customer service line at 888-301-0332 so that we may obtain more product information and possible samples for review.

Mar 20, 2022
Reviewer name: Shirley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

members mark vs depends my rate is exceptional

The members mark underwear for women i rate the the same as depends only difference they are cheaper

Helpful?5GU7CLX9CFHV13860924960
Dec 4, 2023
Reviewer name: Bex_InMT
4 out of 5 stars
4 out of 5 stars review

Gets the postpartum job done, with complications

These work for the intended use of postpartum underwear. However, where the absorbing material meets the elastic is the exact spot where a c-section incision/scar would be and may need adjusting upward to prevent agitation.

Helpful?5GU7CLX9CFHV13860924960
Sep 4, 2022
Reviewer name: QC
3 out of 5 stars
3 out of 5 stars review

Good product but quality control can be better

I have been using this product for many years. It changed packaging a few times but the quality is dropping. In my recent several boxes, the diapers have hard chunks that cannot be flattened. Hope the issue can be corrected.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon! We appreciate you contacting us. We’re disappointed to hear about your recent experience with our underwear. We value your feedback so, when you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss this occurrence with you in more detail.

Aug 10, 2023
Reviewer name: Peanut
5 out of 5 stars
5 out of 5 stars review

Great keep-dry product.

I really like this product. I have tried others via on-line, in store and nothing compares to the Members Mark brand. I am dry, comfortable and feel that I will have no leaks.

Helpful?5GU7CLX9CFHV13860924960