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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,475 ratings1,565 reviews
  1. 5 stars80% (4,355)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (218)

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Showing 121-130 of 1,565 reviews
Nov 3, 2024
caregiver
3 out of 5 stars review

Verified Purchase

Excellent product, no longer available

I care for my elderly sister and she has used Members Mark incontinence pull ups for years. The fit is perfect for her in XL size. Only problem is that my local Sam'sClub stopped carrying the XL size for this, so now I have to order them to be delivered to my home. It was much easier when Sam's had her size in stock regularly.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 10, 2022
RealtyDoc
4 out of 5 stars review

Verified Purchase

Overall Great Value Unless Sized Incorrectly

Our most recent purchase of the Underwear for Women Medium size is now smaller than all prior purchases! Member's Mark needs to scrutinize the manufacturing process, to verify that the size does not vary over time. This item is a great value and highly-valued -- but the size must be accurate.

Helpful?5GU7CLX9CFHV13860924960
Sep 6, 2024
A Satisfied Customer
5 out of 5 stars review

Verified Purchase

Holds & Fits Better Than Any Other

My mother is a very petite woman. She only weighs about 80 lbs. We've tried all the competitor's brands Size Small & This Is the ONLY Brand That Fits Like They're "Supposed" to Fit. I Purchased My 1st Sam's Club Membership Just to Be Able to Purchase Only This Brand in the Future.

Helpful?5GU7CLX9CFHV13860924960
Jul 21, 2023
K cohn
5 out of 5 stars review

Verified Purchase

The best of the best

Have tried many many brands for my mom . Depends tena assurance I don’t think there was a brand I haven’t tried . Well done with all that now cause these are what I will purchase from now on my mom loves um said there so soft and comphy and she has had not one accident even at night . I haven’t had to change her bed pad one time since using these try um there the best .

Helpful?5GU7CLX9CFHV13860924960
Nov 26, 2022
SuzieQ
5 out of 5 stars review

Verified Purchase

Great product

I have an elderly family member who uses this item and it was out of stock at the local club. A name brand item was purchased and she much prefers the Members Mark product. So happy that we are able to purchase the Members Mark product for free delivery while our local Sam’s Club is out of stock!

Helpful?5GU7CLX9CFHV13860924960
Nov 1, 2022
Frustrated
3 out of 5 stars review

Verified Purchase

Product changed

These used to be a perfect fit until the sizing changed. We went by waist measurements like always but there is no “tushy” coverage. Think along the lines of a thong. My mother is not a large woman so I cannot imagine what problems other ladies may experience.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jun 24, 2024
N Spencer
5 out of 5 stars review

Verified Purchase

VERY BEST UNDERWEAR

These r wonderful pull ups( I call them), fit really good & very absorbent. U hardly know u have them on, make shorts, pants, or whatever u r wearing fit a little tighter, but do not show u have them on, not bulky but very absorbent, are for me anyway, & I gush urine most of the time. I tried several, thought the ones I had at rehab were good, but these were less bulky with same if not better absorbent.

Helpful?5GU7CLX9CFHV13860924960
Mar 18, 2025
S C
4 out of 5 stars review

Verified Purchase

Doesn’t shred.

M Fits pretty good. The sides don't shred as easily as Assurance. It stands up to repeated pulling up and down of underwear. Absorbs and holds up well. I have incontinence w urgency. This gives me confidence, just in case. I have recommended. Price is better than Assurance also. I didn't like Depends. Overrated and I didn’t care for the front 'tag'. I've put them on backwards without thinking. I don't want to think about..oh yeah, this is the one with the tag in the front. I'm not advertising a designer name brand incontinence product. They're not Calvins! :D Ish.

Helpful?5GU7CLX9CFHV13860924960
Nov 28, 2023
Gloria
1 out of 5 stars review

Verified Purchase

Refund on shipping

Your website said my order didn’t go through twice and told me to reorder so I did. I looked and it had ordered 3 of the item I wanted. I canceled 2 of them and all 3 were shipped to me in 3 different shipments. I was charged shipping on all 3 items. I called customer service and they said someone would email me about a refund on the shipping. I never received an email or a refund. Not happy!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Feb 2, 2024
SteelerFanMom
3 out of 5 stars review

Verified Purchase

We're happy but the wearer isn't

I purchase these for my 90 yr old MIL who lives with us. We appreciate being able to buy them in this size package, and the fact I can get them shipped quickly is key but she recently wanted to call "the owner" of the store to complain about how they fasten along the sides. She seems to find them suddenly uncomfortable.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning . We’re disappointed to hear that your recent experience with our protective underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.