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Primo Bottom Load Self Cleaning Water Dispenser, Stainless

Good

Not performing as expected

Easy to use

I would refer to a friend

Cooler

Looks great

Good Machine

Damaged product

Primo Bottom Load

I bought this because I had enjoyed Primo cooler products in the past.  I expected the same level of service I had received before.  Unfortunately, I've been disappointed with this cooler.  It was defective in that the cutoff out of the cooler wasn't working when I put the probe in the water bottle.  This led to a gallon of water spilling over the floor before the reservoir emptied.
No problem, I thought.  I will just contact Primo and have them decide how to fix the problem.
I bought the cooler on line.  I have an online receipt, not the dated club style receipt that the Primo warranty people want.  My wife has been arguing with them for several weeks about this.
As of now, Primo has my money, and I have a very large and defective paper weight.

Great disappointment with Primo Water Cooler

Wait 24hrs after standing upright.  Rag wash siphon.  Turn on LEDs  light rocker switch on back and rocker same way the hot and cold motors all 3 switches on.   The unit seemed to stall out after 24hrs.  I unplugged but nope.  Last effort was far rocker %234 on back corner. This activated the sanitizer for 90 minutes of ozone UV.  2 weeks and have not had a problem have not had to reset have not had a fail don't need to replug. 

Lesson is to clean the unit and sanitize it manually first run. 
90 minutes later have a drink but not during the red light will flash on the power LED left ,nothing else .  Now is sanitizing  water in reservoir making noises but not loud.

Unit isn't loud.  
Top buttons for stiff back.
One spouse is odd, used to have 3.
This spout has metal tip with silicone ring EZ clean pop out.
EZ bottom load, spout could be more snug on neck top, no issues

Whirlpool 3 way cooler UV stainless $150

walmart.com

Customer reviews for Primo Bottom Load Self Cleaning Water Dispenser, Stainless

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