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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
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4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 181-190 of 222 reviews
Apr 24, 2025
Diana D
5 out of 5 stars review

[This review was collected as part of a promotion.] Kathy was stellar, she helped me get my TV back working in no time.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Diana D, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 17, 2024
Diana
5 out of 5 stars review

[This review was collected as part of a promotion.] Very helpful and friendly. Lon is the person that helped me.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

May 20, 2025
Harold
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Happy about it lems we talked through hone help us alot fixing our concerns kind and helpfull

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Harold, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 25, 2024
Ron h
5 out of 5 stars review

Good quality.

[This review was collected as part of a promotion.] Kye did a good job of helping me with my cable setup. She was very patient.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello Ron, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 21, 2024
WinborneTV
5 out of 5 stars review

Jon is the best

Jon did a wonderful job helping me set up my new TV in the middle of the night. Could not be enjoying this beautiful picture without him!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 7, 2025
Stephen10001
5 out of 5 stars review

Jin did a great job with clarifying what type of cable I had for my TV. Thanks again!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Stephen, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Aug 28, 2024
Dave22
5 out of 5 stars review

Setup

Setup of the new tv assistance went great with LJ.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Dave, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Jan 16, 2025
Dslep
5 out of 5 stars review

Assistance with audio issues

Agent Jen was very helpful. She helped me work through audio issues I was having

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Dslep, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 22, 2025
Anonymous
5 out of 5 stars review

Customer service

Great service Carolyn was very patient and nices .I love my tv

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Tabitha Robertson, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 26, 2024
Ray77
5 out of 5 stars review

Great features

The service was amazing and jendrick was amazing and helped us with starting up the tv

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Ray, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support