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Customer reviews for Zinus Night Therapy Preassembled Box Spring Foundation, Various Sizes for
Zinus Night Therapy Preassembled Box Spring Foundation, Various Sizes
4.5 out of 5 stars
stars
910 ratings463 reviews
  1. 5 stars78% (713)
  2. 4 stars10% (89)
  3. 3 stars3% (27)
  4. 2 stars2% (20)
  5. 1 star7% (61)
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Showing 441-450 of 463 reviews
May 20, 2016
happy1000
5 out of 5 stars review

Great. I put it on the floor and put a very good 13" high air mattress on top. Creates the perfect height bed for guests. And the 2 (2 separate visitors) love it.

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Jun 5, 2018
NBee
4 out of 5 stars review

Catching Zzs

This mattress feels great. Firm but soft. Makes sleep more enjoyable. The only thing I didmt like about it was we ordered a full size, and it was a little smaller than it should be.

Review from zinus.com
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Nov 17, 2020
leighanne
1 out of 5 stars review

Smashed fingers, nails broken off, nerves shredded

It"s been a hard year for everyone, & the economic instability makes it important to spend carefully, which is why I bought this set of King mattress w/the box springs. Matress is OK (will review it seperately), but the box "springs" (it really is a metal ladder w/o any give). I got the items on different days, so be aware that can happen (& boxes torn to shreds, but comtents OK). Followed all online instructions, brought down all lamps, removed the finials on the bed, & got box open very carefully (afraid the whole time these would explode in my face like a can of biscuits). Got out the 2 frames & searched for instructions in vain; there was a picture showing how to unfold the pieces, but nothing further. I went online, looked for instructions, pictures, nothing told me which way to orientate the positioning. There was a yellow sticker marked "TOP", but I didn't know if that meant that that side up, or that it meant put thar portion at the headboard, or manuveur the matress so that when open that "TOP" unfolds in that direction. I thought once unfolded, it would be obvious, but when I unfolded the first one, the cover did not move with the springs. I then spent several hours trying my best to stretch the cover (even unzipped) to fit the frame. I kept going back to the online reviews & descriptions to see what others did, the only video showed how to unpack the mattress only, NOT the springs. It was 58 degrees outside, but I was sweating & short of breath, & hadn't even unpacked the mattress or the second box spring. Cried a little, almost smothered my cats, my hands and wrists are covered in bruises, I bled from somewhere b/c I managed to mark the white part of the cover with small drops of blood. I am an average sized woman, & thought since I was able to cartwheel the extremely heavy boxes into my home, that I wouldn't have issues with the weights of the items inside, but was clearly wrong. My husband got home from work (I thought I'd have it all done hours before he got home-WRONG). We had to end up just ditching the box springs, put back the previous ones, & put the new mattress on them. Today, I feel like I participated in the "Hunger Games" (and LOST), or that I would have been better facing a dragon, albeit w/o a wand. All that said, I whole purpose of getting a new matress was b/c my back has been hurting, and it hurts even more this morning, probably slipped a disc or aquired a hernia wrestling with these ridiculous, unweildy & difficult items. Now I know why stores sell mattresses for thousands of dollars--they have to pay some masocist (sp?) to set them up. I think my long term doctor's bills I will be expecting in the near future & also a new potential career as a drinker will cost more than the money I thought I was saving by purchasing these inexpensive mattresses. In child birth you have an option of an epidural, but this experience was so frustrating and hurtful on so many levels, I think an animal tranquilizer should also be included in the box with a fifth of Pappy VanWinkle (I got a dementor in mine, apparently). God bless us, every one (I cursed so much yesterday I need to get some communion and light a candle in a church, I think).

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Feb 16, 2016
shelbynbay
5 out of 5 stars review

Great purchase!

I was skeptical when I saw the box but what a great product.

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May 27, 2016
lhudson96
5 out of 5 stars review

Easy and quality product

We found exactly what we were looking for. A box spring that we can get up our narrow stairs and quality product.

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Nov 26, 2018
Stacy kidnap
5 out of 5 stars review

Be prepared to be wowed!

From delivery and set up all was a breeze but better yet is how truly comfortable the new bed is and how I’ll never go back to a mattress store!

Review from zinus.com
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Sep 21, 2024
Marcee Bears
5 out of 5 stars review

Dream Springs

This Box Spring is so nice and I absolutely love the bi-fold feature. The cover is very nice. I bought one 5 years ago and plan to buy another one.

Review from zinus.com
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Dec 13, 2018
Antonio southern italy
2 out of 5 stars review

Transformers

I am presently experiencing mild stiff lower back and neck pain when i wake up. I will give it another week.

Review from zinus.com
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reply from Zinus

We are sorry to hear that you are experiencing pain after sleeping on our box spring. We take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can. Please contact us by submitting a ticket at https://support.zinus.com/hc/en-us/requests/new or call us at (800) 613-1225

Nov 27, 2018
NightyNite
5 out of 5 stars review

Great Mattress!

I knew I was going to love this mattress because my daughter purchased one. I would definitely recommend this for a good nights sleep!

Review from zinus.com
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Mar 22, 2019
Joy from Long Island
5 out of 5 stars review

Enjoying a Great nights Sleep

Wonderful and Supportive. Like sleeping on a Cloud. Amazing how it fits in a Box & is so Easy to open up and put cover on.

Review from zinus.com
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