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Customer reviews for Zinus Night Therapy Preassembled Box Spring Foundation, Various Sizes for
Zinus Night Therapy Preassembled Box Spring Foundation, Various Sizes
4.5 out of 5 stars
stars
917 ratings470 reviews
  1. 5 stars78% (717)
  2. 4 stars10% (91)
  3. 3 stars3% (27)
  4. 2 stars2% (21)
  5. 1 star7% (61)

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Showing 431-440 of 470 reviews
Nov 14, 2019
Reviewer name: Jen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Satisfied

Very easy to assemble

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Mar 30, 2021
Reviewer name: nora
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great sleep

best bed ever

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Jan 17, 2020
Reviewer name: Binka
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Platform

Lacks support

Review from zinus.com
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reply from Zinus

Hello Binka, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, Please contact our customer service department by submitting a ticket at support.zinus.com or call us at (800) 613-1225, Thank you.

Nov 17, 2020
Reviewer name: leighanne
1 out of 5 stars
1 out of 5 stars review

Smashed fingers, nails broken off, nerves shredded

It"s been a hard year for everyone, & the economic instability makes it important to spend carefully, which is why I bought this set of King mattress w/the box springs. Matress is OK (will review it seperately), but the box "springs" (it really is a metal ladder w/o any give). I got the items on different days, so be aware that can happen (& boxes torn to shreds, but comtents OK). Followed all online instructions, brought down all lamps, removed the finials on the bed, & got box open very carefully (afraid the whole time these would explode in my face like a can of biscuits). Got out the 2 frames & searched for instructions in vain; there was a picture showing how to unfold the pieces, but nothing further. I went online, looked for instructions, pictures, nothing told me which way to orientate the positioning. There was a yellow sticker marked "TOP", but I didn't know if that meant that that side up, or that it meant put thar portion at the headboard, or manuveur the matress so that when open that "TOP" unfolds in that direction. I thought once unfolded, it would be obvious, but when I unfolded the first one, the cover did not move with the springs. I then spent several hours trying my best to stretch the cover (even unzipped) to fit the frame. I kept going back to the online reviews & descriptions to see what others did, the only video showed how to unpack the mattress only, NOT the springs. It was 58 degrees outside, but I was sweating & short of breath, & hadn't even unpacked the mattress or the second box spring. Cried a little, almost smothered my cats, my hands and wrists are covered in bruises, I bled from somewhere b/c I managed to mark the white part of the cover with small drops of blood. I am an average sized woman, & thought since I was able to cartwheel the extremely heavy boxes into my home, that I wouldn't have issues with the weights of the items inside, but was clearly wrong. My husband got home from work (I thought I'd have it all done hours before he got home-WRONG). We had to end up just ditching the box springs, put back the previous ones, & put the new mattress on them. Today, I feel like I participated in the "Hunger Games" (and LOST), or that I would have been better facing a dragon, albeit w/o a wand. All that said, I whole purpose of getting a new matress was b/c my back has been hurting, and it hurts even more this morning, probably slipped a disc or aquired a hernia wrestling with these ridiculous, unweildy & difficult items. Now I know why stores sell mattresses for thousands of dollars--they have to pay some masocist (sp?) to set them up. I think my long term doctor's bills I will be expecting in the near future & also a new potential career as a drinker will cost more than the money I thought I was saving by purchasing these inexpensive mattresses. In child birth you have an option of an epidural, but this experience was so frustrating and hurtful on so many levels, I think an animal tranquilizer should also be included in the box with a fifth of Pappy VanWinkle (I got a dementor in mine, apparently). God bless us, every one (I cursed so much yesterday I need to get some communion and light a candle in a church, I think).

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Mar 21, 2021
Reviewer name: Chuck S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy setup foundation.

Great produce. Split queen is easy to setup.

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Sep 2, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bad service online

I canceled my order online, and after 2 weeks I'm not refunded yet.

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Feb 10, 2021
Reviewer name: Aunt Boo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to unfold and very uncomfortable

Wonderful and comfortable

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Sep 10, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

N/A

Not as expected, boxspring sitting on the floor. Did not come with a frame

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Jan 6, 2021
Reviewer name: Alison
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bi-fold foundation

Wrong size and it came with a hole in it. The packaging was HORRIBLE!! Will not ever buy again.

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Oct 12, 2021
Reviewer name: Jennifer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I thought

This is more like a box spring rather than a “foundation”

Helpful?4XOHEDL7UGVQ13857423527