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Customer reviews for Member's Mark 12' x 12' Salemo Hardtop Galvanized Gazebo Pavilion for
Member's Mark 12' x 12' Salemo Hardtop Galvanized Gazebo Pavilion
4.4 out of 5 stars
stars
174 ratings88 reviews
  1. 5 stars68% (119)
  2. 4 stars18% (31)
  3. 3 stars5% (9)
  4. 2 stars1% (1)
  5. 1 star8% (14)

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Showing 31-40 of 88 reviews
May 23, 2021
Reviewer name: Rhynoh
5 out of 5 stars
5 out of 5 stars review

Not hard to put together, just takes a while.

Very sturdy gazebo/pavilion. It's not hard to put together, just takes a while and the instructions aren't the best. It's hard to see some of the smaller details (like the gutters on the very last step) or when to use washers and when they are not needed. I will say, one complaint I see on here is that holes don't line up. They do, but you have to look at the first line in the instructions -- don't tighten everything down until you're done. If it's not perfectly square and level, some things won't line up if you tighten down all way.

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Jun 3, 2019
Reviewer name: Jane Benson
5 out of 5 stars
5 out of 5 stars review

Beautiful

I researched for a long time before I purchased this gazebo. I can truly say that it is one of the best built products that I have seen. The color is a little more taupe then the picture shows but still blends beautifully with our fence. The guys that I had install it were amazed this is build so well. It is well worth the money to purchase and to pay to install. We had a ceiling fan/light installed and he mounted a brace in the chimney. When my husband ask him if that would be sturdy enough he actually jumped off the ladder and swung on the bar.

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May 27, 2023
Reviewer name: horrible customer service
1 out of 5 stars
1 out of 5 stars review

Horrible

The top box frame was broken which was a bad sign. The roof pieces were bent and a huge chunk was missing paint on one of them. Was on the phone for a long time with customer service. We were lied to by the first CS we talked to. The second one which was a higher up acted like we were lying about the damage refused the 10% discount for us to keep that the first person offered for us not to have to re ship the item. If it comes damaged they will re charge you for it until they receive it which will be weeks. Don’t waste your money or time with the customer service you receive if damaged.

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May 19, 2020
Reviewer name: Saph
5 out of 5 stars
5 out of 5 stars review

Great quality! You won't be disappointed.

Before purchasing, I read all the reviews so I know what we would be getting into on the assembly. There was one reviewer who mentioned using a 10mm socket to help assemble, which was fantastic info. There are a few crucial steps to make this assembly much faster and easier. 1) have at least 3 people (we had 3 part of the time, then a 4th jumped in) 2) use a drill and a 10mm socket, and not the tools they supplied 3) this is probably the most important step DO NOT TIGHTEN THE BOLTS/SCREWS DOWN TIGHT UNTIL YOU HAVE ALL THE HOLES LINED UP PROPERLY. This was the key to NOT having to drill new holes. It allows you to shift each section so it lines up properly. The instructions were easy to follow. It took 4 1/2 hrs to assemble (mind you, this is the guys stopping periodically for snacks, drinks, and having fun). It is a very solid piece and came in 2 boxes with metal frames inside the box (to prevent box crushing) totaling 484lbs. They arrived on a pallet and delivered to our garage. We took the pieces out, laid them in the yard in an alphabetical row which allow the pieces to be found easy as we went through the instructions. The mosquito netting is nice. I do wish they offered solid panels as well even as an optional purchase. However, the grommet hooks that you use for the netting will allow you to swap out the curtain once you find one to fit.

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Jun 26, 2024
Reviewer name: QueenDiva
5 out of 5 stars
5 out of 5 stars review

Outdoor Zen!

I bought this gazebo in May, 2024. It was easy to assemble and I have had many a party beneath the hardtop! Given that there is a hook hanging from the center ceiling, I hang a light/fan in the hotter months and a light/heater in the cooler months. In addition, I purchased the outdoor bar from Sam's, which is perched nicely in the center of the gazebo. Lastly, I purchased the matching 12 x 14' pergola, which extends off the gazebo. Sitting below the pergola is a sectional and firepit, also from Sam's. Last year's investment into outdoor entertaining was one of the best decisions I ever made!

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May 25, 2024
Reviewer name: Virginia Hokie
3 out of 5 stars
3 out of 5 stars review

Well built. Relatively Easy to Follow Instructions

My son and I built this in about 8 hours. Everything was pretty smooth except for one of the screws on the top lintel just would not go in smoothly / easily.Tried several different screws hoping it was just a bad screw but none of them would smoothly go in. Seems like what the screw went into might have been treaded incorrectly but only for that one spot. Do NOT try to strong arm the screws to go in. We learned the hard way. Take their recommendation to not tighten everything as you go. We left things loose and then came back through as we were finishing a section and tightened them down. Getting the lintel on top was a bit of a struggle for 2 people. You definitely need two step ladders. The only time we needed 3 people was when we attached the connecting pieces to the legs. We built one side and then the other. When we went to connect the 2 sides we needed the third person. Very spacious and looks great. Best of all .. the carpenter bees won't be destroying this like they have all of the other wood structures we have had. If anyone has a recommendation on a ceiling fan to use with this we would love to know what you chose.

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May 21, 2022
Reviewer name: mad dog
5 out of 5 stars
5 out of 5 stars review

extremely happy

When the 2 large boxes got delivered it was a little intimidating. I read all the reviews and tips and that helped. My wife read directions and my brother and I assembled. Start to finish 8.5 hours with a half hour break all the parts were there and nothing damaged could not be more please. We built it and had to move it over the hot tub. It took 5 adults to move it’s it’s built heavy. We could not be happier. I will repost next spring to let you all know how it handled our big winters. Would absolutely recommend

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May 14, 2022
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Awesome Gazebo

This was one of the best purchases we've made. It is absolutely beautiful. Do yourself a favor and make sure you have a 10mm socket to put it together and don't tighten everything until the end. Would definitely recommend. To bolt to a deck without access underneath we expanded the 1/4" holes to 1/2" and used heavy-duty TOGGLER brand Toggle Bolts (from Lowes) - Worked very well. All in all very happy with this purchase!

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Jul 23, 2019
Reviewer name: Vk2reus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is awesome!

Although I had some delivery issues this Gazebo is awesome. First of all it is beautiful. It is extremely sturdy. It was very simple to put together, the directions were spot on. I love the fact that it is powder coated so it wont rust. Extremely happy I purchased it.

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Feb 16, 2022
Reviewer name: sherri
5 out of 5 stars
5 out of 5 stars review

Love it

We’re very happy with the gazebo. It was fairly easy to put together and the instructions were clear and easy to follow. The quality seems very good, we will see how it stands the test of time. One comment is that it would have been nice if the set came with a small tube of touch up paint.

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