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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 731-740 of 1,091 reviews
Apr 20, 2025
Rail 179
3 out of 5 stars
3 out of 5 stars review

Good tv accept for the problem

This is my second one and it has the same problem the first one I bought in December. Turn off and after 5 to 10 seconds it turns back on.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Rail 179, If your TV turns on by itself, please try these troubleshooting steps. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > All Settings> General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the TV continues to turn on by itself continuously, please contact our Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
Smith
5 out of 5 stars
5 out of 5 stars review

Great purchase

We love our Samsung tv! Good size, clear picture. My only complaint is where the speaker is located, but even that is not a deal breaker for me.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 22, 2025
Spike
5 out of 5 stars
5 out of 5 stars review

Happy Camper

I had one and decided to add second so of course it was Samsung. The best. Taken a while to like new remote.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2024
Mainroom
5 out of 5 stars
5 out of 5 stars review

Great picture and sound!

[This review was collected as part of a promotion.] Living room entertainment. The family loves it! I recommend it!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Marty
5 out of 5 stars
5 out of 5 stars review

Great features smart tv

Great TV i have 5 of them. But the new ones are too hard to sign in. Why can't I just turn it on a watch TV. Why all the passwords and stuff. KISS

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Aug 29, 2024
NOSOUND
5 out of 5 stars
5 out of 5 stars review

SOUND

Great tv but desperately need help or instructions on how to hook this up to an older Denon receiver for sound.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Donnie
5 out of 5 stars
5 out of 5 stars review

The features are so complex, I’m learning fast.

I purchased this television two months ago and I’m so excited about the vivid picture clarity. The colors are so sharp and clear.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 7, 2025
Miggret
5 out of 5 stars
5 out of 5 stars review

No paramount plus

Everything is great I just wish I had checked and found out I cannot get paramount plus app on this samsung

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Miggret, Please know that Paramount+ is available on the DU7200 TV. Go to Home> Left Cursor> Search Bar> Type in Paramount Plus and search. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 19, 2025
Super Happy
5 out of 5 stars
5 out of 5 stars review

Super Happy!

Totally Happy Samsung Tv owner! Great picture, great clarity and sound! You just can’t go wrong with this product! 😎👍

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 6, 2025
Joeseph
2 out of 5 stars
2 out of 5 stars review

Ggreat screen terrible controller design

Good screen. Worst controller I have ever had. Need to be able to search channels or punch them in to navigate

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Joeseph, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor