Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,205 ratings623 reviews
  1. 5 stars63% (764)
  2. 4 stars17% (202)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (122)
Sort by |
Showing 391-400 of 623 reviews
May 27, 2025
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Weak edges on bed

I cannot sit on the side of this mattress. it offers no support along the edge of the mattress and you slide off the mattress. The entire mattress has no edge support. If you roll to the edge of the bed while sleeping it does the same thing. I asked my daughter to sit on my bed and she said the same thing. Don't waste your money on this mattress

Helpful?4CSDR587XSCF13853551504
reply from Zinus

We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 12 Medium Firm Euro Top Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Feb 9, 2016
Reviewer name: jraccios
4 out of 5 stars
4 out of 5 stars review

Hard but great when adding a 2 inch memory foam.

We ordered this item from Sam's Club. We are located in Florida and the mattress was shipped FedX Ground from California. Therefore it took almost 2 weeks to receive it after the delivery date was changed 3 times. The mattress was delivered in a square box that was much smaller than the mattress. It is fairly heavy and will require a couple of people to carry it into the house. Once you open the box and remove the packing, the mattress springs to life (Watch out). It looks great and looks like a quality mattress. It has a pillow like top, but the first night sleeping on it was difficult, because it was so firm (Hard). WE ended up putting a 2 inch memory foam pad on top of it and now it is fantastic to sleep on. It ends up being about 15 inches high above the box spring, so you need to be fairly agile to climb aboard at night. Yes I would recomend it as long as you are award of my comments above.

Helpful?4CSDR587XSCF13853551504
Nov 25, 2014
Reviewer name: sallyj
3 out of 5 stars
3 out of 5 stars review

Not quite what I expected..

Bought on line, needed replacement 12" thick mattress to go with twin bed that I sometimes put together with another twin for a king when visitors come. One stolen out of storage unit. Saw this listed as 12" thick and it is not, more like 10". I had to get risers for legs of second bed frame (trundle) to make them almost match. Think I still will need a foam pad for bed to make it comfortable. Bought on line, should have seen it in the flesh; company coming, no time to return and get another. and I committed to the price which was reasonable with the insurance and can't afford the additional cost. It arrived rolled tighgly in roll in a 2'x2'box, tall as mattress is wide. when I unwrapped it it sucked in air to make the squished 4-5" mattress expand. Weird.

Helpful?4CSDR587XSCF13853551504
Feb 6, 2014
Reviewer name: momthegreat
5 out of 5 stars
5 out of 5 stars review

My daughter loves her new mattress!

We purchased this for my 15 year old daughter. It puffed up nicely out of the rolled up vacuum sealed packaging in a shorter time than expected. Its very comfortable with the right amount of firmness for support but luxury soft. My only concern is the outer fabric does not appear to be water resistant like other mattress, but is a soft material. Not really an issue for a 15 year old though. She LOVES her new mattress. For the price we thought it a huge step up in comfort from those mattress offered in the club (limited selection, no twin pillow tops) and purchased it based on previous reviews on this site. We have not been dissappointed in our purchase!

Helpful?4CSDR587XSCF13853551504
Mar 10, 2017
Reviewer name: sleepy time
2 out of 5 stars
2 out of 5 stars review

good at first but then...

I've had this bed a little over a year now. The frame is great and the set up is nice. First couple months were nice on it. However a year later Im having to order a new bed again... this bed does end up sinking where you lay at night and creates those dips. I weight right around 103 so I'm not that heavy. My bf is a bit heavier weighing a little over 200 lbs. the bed is very firm so if you think it's going to be soft think again. It doesn't have much "give". I will be giving my 5 year old this mattress since she Doesn't seem to mind the dips.

Helpful?4CSDR587XSCF13853551504
reply from BetterZZZZ

We would like to look into the issue as this item is covered under a 10-year manufacturing warranty. It does cover indentations up to 1.5" and any sagging/waves/bumps related issues. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Aug 19, 2019
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Impressed

Ordered 2 for our guest rooms! We were very impressed at the way they opened up, expanded...so neat! We haven’t had company yet...so! But we’ve payed in them ourselves and I gotta say, wished I would have tried them before buying our own mattress!! I wouldn’t hesitate here ~ I’d purchase again & again!

Helpful?4CSDR587XSCF13853551504
Feb 10, 2016
Reviewer name: Niqi
5 out of 5 stars
5 out of 5 stars review

Terrific purchase

This mattress was delivered quickly, and it was surprisingly easy to unpack / set up. It came in a box and expanded when it was taken out of all its packaging. I thought that was going to make it not as good, but this mattress is sturdy and very comfortable.

Helpful?4CSDR587XSCF13853551504
Jun 3, 2015
Reviewer name: Sarah41701
5 out of 5 stars
5 out of 5 stars review

Super quiet and comfortable

First of all, I have never ordered a mattress in the mail before, watching it spring back to life is pretty awesome. The mattress is fairly firm, but it has a little cushion on top. I got the mattress for my son's bed, so I have never slept on it, but I lay on it to read him stories, and it is very comfortable! The mattress is also extremely quiet. You can't hear a single spring, which I like. We did have issues, but not with the mattress it's self. I didn't consider that the bed would be too thick for a day bed, but it is. We had to modify the bed to make the mattress fit. It was about 5" too thick. I am very happy with this mattress.

Helpful?4CSDR587XSCF13853551504
Dec 15, 2016
Reviewer name: UncleJessie66
3 out of 5 stars
3 out of 5 stars review

Not as good as we expected from the reviews

My wife and I both have pains and having a good mattress is a big deal for us. After Reading a lot of the reviews I noticed that many of them did not pertain to this particular mattress yet the ratings were very high. We decided to give it a try anyway since most of the relevant reviews were still good and we couldn't find anything at a brick and mortar store that looked or felt decent; plus, the price was attractive. This single queen mattress came in a large box coiled up under pressure. It has spring coils and foam. We let it sit out for a full day before putting it on the bed. Our first night we didn't really notice any help to our lower backs but we both had shoulder pains, probably from the stiffness of the new mattress and both of us sleeping on our sides. That pain went away after a couple of nights but it didn't do much for our other pains - definitely not worse than before when we were sleeping on a cheap Serta Perfect Sleeper that I would definitely NOT recommend. For the price it's fine if you don't need a really good mattress to address on-going pains. As far as longevity, we'll just have to wait and see.

Helpful?4CSDR587XSCF13853551504
Apr 2, 2016
Reviewer name: Jawall
5 out of 5 stars
5 out of 5 stars review

Good Mattress- Firm

My husband and I purchased this mattress to go on our new platform bed. We purchased the king-size. We knew we were wanting a "Spring" mattress and not a total Memory Foam. The box it came in was much smaller than I had expected. When we opened the box and cut the plastic from around it, it popped open! Please make sure, when you open it, that you are in the place where you want the mattress to be and be sure to stand back! It expanded in just a few seconds and we slept on it a few hours later. It is very comfortable, but very firm! This was one of the cheaper mattresses that we found and we have been pleasantly surprised at the quality. It was also much easier for us to order this product online and have it shipped to our door than it would have been for us to purchase one in the store.

Helpful?4CSDR587XSCF13853551504