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Sam's Club
Sam's Club
Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 61-70 of 621 reviews
Dec 19, 2023
TJ
3 out of 5 stars review

Verified Purchase

Zinus medium firm is more firm than medium

I ordered the Zinus medium firm. But, this should be called a firm mattress. I’ll order plush next time. The corners are misshaped between coil bottom section and pillow top area. It’s super heavy to lift and tuck sheets under the corners. Box is a very awkward shape, very challenging for myself and husband to get upstairs. Expands within 72 hours. Quality is overall good.

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Aug 25, 2020
Sandy
2 out of 5 stars review

Verified Purchase

Would not purchase again!

Never fully expanded. There is a ridge running down the middle of the mattress from top to bottom. Also, arrived way past scheduled delivery expectation date. Actually, tried to cancel order since we needed a mattress and there was no delivery update for weeks.

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reply from Zinus

Hello Sandy, we do apologize that the mattress never full expanded. If the item did not reach its full intended height after a full week please contact Sam's club directly as they would be able to assist you with a return or a replacement. Thank you.

Aug 30, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Get this mattress, you won't regret it!

I originally bought this mattress 5 years ago and was skeptical about a mattress being shipped in a box...and SO inexpensive. My fears were completely unfounded. I love this mattress and recommend it to everyone! We bought another for my daughter. No more "dipping" in the middle. I can't even feel it when my 6'5, 280 lb boyfriend gets out of bed.

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Mar 23, 2021
Jake B
4 out of 5 stars review

Verified Purchase

Not the best, but great for sub-$300

It’s pretty impressive with how comfortable it is for a sub $300 mattress delivered in a box. It’s slightly firmer than I thought it would be but at the same time softer than I thought it would be. Oh well definitely worth what I paid for it, Just not awesome, but on the other hand, amazing for under $300.

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Jan 6, 2020
Lori
5 out of 5 stars review

Verified Purchase

Impressive

I was not really sure what to expect as I have never purchased a bed in a box before. It turned out to be a very good purchase for me. My kids were happy to not have to sleep on an air mattress. It is very firm which makes me think perhaps it will last a long time.

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Sep 20, 2018
Brenna123
5 out of 5 stars review

Verified Purchase

Was skeptical but love it!

I was skeptical--didn't seem like it was possible to cram an innerspring mattress in a box for shipping. I was wrong. The mattress arrived quickly and flattened completely within 24 hours of unwrapping. I experienced no chemical smells like others wrote about. It's definitely firm, but with a plush top--the best of both worlds. I'm very happy with the mattress overall.

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reply from BetterZZZZ

Thank you for sharing this feedback. We're delighted to hear you like it!

Dec 31, 2019
Lola
5 out of 5 stars review

Verified Purchase

Love this bed!!!

I’ve been sleeping on my new bed for about three weeks now and I absolutely love it!!! It’s nice and firm but also conforms to your body at the same time. When it was delivered it came a week early which was awesome. It took about 72 hours for it to fully puff up from being in the compact box.

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Apr 22, 2022
Cruz 2
1 out of 5 stars review

Verified Purchase

Disappointed and Sorry

So sorry that my first Euro mattress did not open (inflated) the way it should have, very disappointed the second time the same thing happen, and no guess to sleep over. Sam's Club replace it immediately and they were very understanding over my situation great customer service. You will need help, its very heavy to put on top of your box spring. I will still buy a mattress from Sam's Club as soon as I get my refund.

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Oct 8, 2017
DJL100
5 out of 5 stars review

Verified Purchase

Much better than I even expected!

Purchased this mattress online, sight unseen, on a Sunday. It was delivered on Thursday. Very heavy box for the Queen -- 78 lbs. I think. Followed the instructions and laid the mattress in place before cutting the tape and plastic wrap. Amazing to watch it "inflate" and take shape. Although the instructions say to wait 24-48 hours to sleep on it, I set it up at 4:00pm and slept on it that same night. First morning after sleeping on it, I woke up just a little sore (perhaps because I sleep on it the first night and hadn't waited the 24 hours). After the second day, I felt great. No aches and pains in the morning as was the case with my old mattress. As others have said, it's a plush top with a firm feeling underneath. I would describe it as medium-firm, but there still is a feeling of plushness on the top. Hard to describe fully, but it works perfectly for me. I couldn't have made a better choice and the price was much lower than the $1,000-$1,500 mattresses I had been considering I would definitely buy again and I would highly recommend this to others.

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Apr 18, 2022
Bill D
5 out of 5 stars review

Verified Purchase

ZZZZZZZ...ZINUS

I have never ordered a mattress that came in a box by mail, but what a convenient way to order. The mattress appears to be high quality, and it was a great price in comparison. It does take a few days to fully settle, so be patient. The mattress is quite tall, if you have a platform, a box spring may not be necessary. The mattress pretty firm, but still supportive, keep in mind this is a single sided mattress. If you like soft, pillowy, this may not be to your liking, but so far 5 stars for us.

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