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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for
Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle
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4.5 out of 5 stars
stars1,292 ratings1,287 reviews
  1. 5 stars74% (959)
  2. 4 stars14% (186)
  3. 3 stars4% (53)
  4. 2 stars3% (33)
  5. 1 star5% (61)

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Showing 821-830 of 1,287 reviews
Jan 29, 2024
Phil
5 out of 5 stars review

Great choice

[This review was collected as part of a promotion.] I bought this range a few month back and enjoying every day. Simple to operate and great performance

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Sep 9, 2024
My Tavares range
3 out of 5 stars review

Samsung Stove

[This review was collected as part of a promotion.] The touch pad doesn't work well. We have no owners manual to use all the features. The glass plate keeps coming off.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from SEA Care

Hi there, We aim to ensure the range works efficiently. Let us take care of the unit. Here is a link to help you with the range's control panel. Please follow the steps and click the hyperlinks for further assistance. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Also, here is the user's manual link for your reference. Manual https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147517297 to help our team pull up your information. Have a great day. ^Aloe

Nov 7, 2022
James MI
5 out of 5 stars review

great value

[This review was collected as part of a promotion.] bought this range 1 month ago looks good love the rapid boil burner it airfrys too switched from a two oven range to far to bend over this is easier to access

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Apr 27, 2022
silver
2 out of 5 stars review

It works

[This review was collected as part of a promotion.] It has been fun trying to find out how to operate with an owner;s manual. Th bool that came with stove is useless and the manual on line is not much better/

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Care

Hello silver, Thank you for bringing this to our attention. We appreciate you letting us know that you cannot figure out how to operate your Samsung range with an owner's manual. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have, and we're here to help. Attached is a link to the product's user manual for information about operating the oven. See pages 28-43. https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf You may reach out via our Support channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144461594 -Angelica

Apr 11, 2023
Poky
3 out of 5 stars review

App info is lousy

[This review was collected as part of a promotion.] Nice stove except the extra you pay for wifi is not worth it you are very limited to what you can do on the app

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Customer Care

Hi There, It's essential to keep the unit accessible as possible. The SmartThings app lets you monitor and control your gas or electric range using your phone. You can even remotely adjust the cooking time and oven temperature without leaving the sofa. Kindly visit this link about "Connect and use your Samsung range with SmartThings" and click under "Use Smart Control on your range": https://www.samsung.com/us/support/answer/ANS00049148/ You may watch this video about "How to use SmartThings with your range": https://www.youtube.com/watch?v=QzucR0NoRmw I have also shared the model's user manual to learn more about "Using the smart control feature" on page 38 for reference: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145677504, to help our team pull up your information. Have a great day! ^Chrystel

Oct 28, 2024
Canner
5 out of 5 stars review

Love the 2 big burners

[This review was collected as part of a promotion.] I bought this style of stove to do my canning on and it worked out fantasticly. Performed the way I needed it to.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Sep 18, 2023
Broo
4 out of 5 stars review

Features ✔️

[This review was collected as part of a promotion.] My mom bought for me doe the new house we bought and I have had to have it worked on once already but other then that I love the way it cooks things over a traditional oven.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
May 20, 2022
wahlgrea
4 out of 5 stars review

Good Look & Quality

[This review was collected as part of a promotion.] Looks very nice and sleek. Seems to be good quality. Haven't got to use a lot yet, just received this week.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jun 27, 2022
atpjrp
5 out of 5 stars review

Oven

[This review was collected as part of a promotion.] Works Great!! Nice Looking .6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry & Convection in Stainless Steel

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 10, 2023
Anonymous
3 out of 5 stars review

Looks great, pain to use.

[This review was collected as part of a promotion.] I do love the look. I love the oven size. I hate the timer rounding up to full minutes. I hate having to connect via my phone to reset the clock.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Care

Resetting the clock, Gragan McAffee, is easy. Let me provide you with the information you need. Your Samsung wall oven or range includes a clock. You can set the oven’s clock whenever you need to change or reset the current time. Please check this link for details. How to set the clock on your Samsung range https://www.samsung.com/us/support/answer/ANS00089342/ You can also check this link to your user manual for details. Turn to page 29. https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1145348019) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille