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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for
Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle
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4.5 out of 5 stars
stars1,292 ratings1,287 reviews
  1. 5 stars74% (959)
  2. 4 stars14% (186)
  3. 3 stars4% (53)
  4. 2 stars3% (33)
  5. 1 star5% (61)

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Showing 811-820 of 1,287 reviews
Jun 27, 2022
tikka
3 out of 5 stars review

hoping for better

[This review was collected as part of a promotion.] we bought this 3 months back. had to order a manual and a quick fry try. the bottom storage drawer is too small. top range heats very fast.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Customer Care

Hello tikka, Thank you for sharing your experience with us about your Samsung Range. We apologize for experiencing multiple issues, especially top range heats very fast. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer. To help you with this, I am providing these links to guide you on the issue. Cooktop temperature issues: Cooking elements are too hot. https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Unable to increase or decrease the heat on the cooktop: https://www.samsung.com/us/support/troubleshooting/TSG01211106/ Product Manual: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf For Samsung parts https://www.samsungparts.com/Default.aspx In case of repair or replacement, you may check the warranty coverage. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: 1144714871 Thank you for choosing Samsung. Have a great day. ^^Ross

Sep 5, 2023
Aaron
3 out of 5 stars review

Works well for us…

[This review was collected as part of a promotion.] Have owned this range for 18+ months and it works just fine. If I could figure out how to set the clock, I could give a better (5 star) rating.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from SEA Care

We appreciate you notifying us about the clock feature. Let's help you set the clock, Aaron. I have shared the manual for instructions on setting the clock correctly. Kindly turn to page 29 for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146255812, to help our team pull up your information. Have a great day! ^Chrystel

Oct 26, 2022
Sun Valley
5 out of 5 stars review

Love it the quality is great.

[This review was collected as part of a promotion.] I was very skeptical to order this range but I love it easy to use, cleans well, very sturdy, nice oven overall very happy with my smart range quality and features.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 17, 2023
Niecy
5 out of 5 stars review

Beautiful stove

[This review was collected as part of a promotion.] I love this stove. Haven't learned how to work everything but what have learned is easy. I'm going to air fry chicken wings today.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Nov 1, 2021
Flo K
5 out of 5 stars review

Wonderful!

[This review was collected as part of a promotion.] I've had this stove for almost 2 months and it's been great so far. It's got so many great features, and they've all worked perfectly so far.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from samsungcare

Thank you for the review! ^Pat

Apr 3, 2023
Ylliscakes
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Amazing range , the oven cook fast and perfectly, all my range functions is in my phone and get notifications

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 17, 2022
AngeB1971
5 out of 5 stars review

Love it!!!

[This review was collected as part of a promotion.] We bought this to upgrade our kitchen and I absolutely love it. The built-in air fryer is an added bonus.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Nov 7, 2022
Dottie
5 out of 5 stars review

Looks Great

[This review was collected as part of a promotion.] I like everything except the "buzzer" is not loud. I can't hear it in the living room, thus I bought an old fashioned kitchen buzzer.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 3, 2022
JesseJ
4 out of 5 stars review

New oven

[This review was collected as part of a promotion.] We bought this stove about 2 months ago. It is hard to keep clean but a huge upgrade from our old stove.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 18, 2024
Jim T
5 out of 5 stars review

Great range

[This review was collected as part of a promotion.] Great unit. If I could figure out how to keep it connected to the Smart apps between uses, I would be ecstatic. The rapid boil feature is great. Highly recommend.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480