Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 forBeautiful lounge chairs. They are comfortable for a plastic lounger. Only reason I didn't give it 5 stars is the legs seem to move a little making it feel a little unstable. I just received these so time will tell. But so far we like them a lot. They update our pool area nicely.
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Finally arrived not broken
It took ordering 3 sets but finally received a pair that wasn't broken. It wasn't because the chairs are poor quality. It is poor packing and shipping. The first two boxes arrived with holes all the way thru them and since the chairs are plastic-they also arrived with holes in them. The chairs themselves are great! Very modern and lightweight. I have yet to try them since our pool isn't finished yet but a friend of mine has them and loves them. They will never rust and have held up great!
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Poor quality and destroyed in shipping
Out of the six chaise lounges on our order, two came with holes in them. Another one had the top part of the chaise broken so bad it would not move up and down. It took a screw driver and two people to pry open one of the top part of the chaise's and replace it with a working one. You should find another way of getting them rather than on-line shipping.
Hello Dogger, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.
Looks great but broke!
When I received the chairs in the mail, one was broken. The local store allowed me to exchange the broken chair for a new one from their store. The chairs looked great next to our pool. Unfortunately, by the end of summer, both chairs were broken. The seat cracked on the first chair. The leg broke off of the second chair. The chairs were kept under our porch by the pool and not misused. We are disappointed with the quality of these chairs.
Hello Chandi, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.
Very Pleased!
We got our lounge chairs and have set them up and are waiting for our cushions for delivery, separate order ( $78 bucks for two full length cushions which was reasonable to me). Very pleased! There was no assembly required at all and I just noticed the price has gone up. They were actually sold out when I went back to order them so I guess I got lucky before the price went up while I was expecting it to go down. Would have loved arms on them, but overall, very pleased! We are replacing10 year old lounge chairs we got from Sam's that finally started to fall apart so if these last another 10 years for a set of 2 for 10 years, I think it was a good value at $200 for 2 chairs! Enjoy and I highly recommend these chairs.
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Great Loungers
I am very pleased with my purchase of the set of 2 loungers for one price. They are very sturdy and I love the contours. I've had many compliments and everyone thinks they are high end pieces of furniture. I prefer no cushions but someone looking for a plush comfortable lounger could easily add them. I'd highly recommend them.
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Absolute Junk - do not waste your time or money!
We purchased 2 sets (4 total) of these chaise lounges for our lake cabin. Came out of the box and looked great. However with very little and light use, by the end of the summer there were two broken already. The legs had broken off. My husband rigged up a way to add wood legs to the lounges and spray painted the wood and it seemed to work ok. However, by the end of the 2nd summer we now have another one with broken legs and the adjustable back is broken as the plastic tab holding it to the body of the chair broke off. These were only used for 3 1/2 months each summer, cleaned and put away in heated storage during the MN fall, winter and spring and still did not hold up. The sad thing is, they look great and are comfortable. However the design is terrible! You cannot have plastic legs and plastic connecting pieces - they just do not last despite being very careful!! Don’t waste your time or money. After only 2 summers we are now going to have to replace our chaise lounges - extremely disappointing.
Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.
All Plastic
These are very comfortable but the back support is made of plastic and will not support a heavy person. They will work fine for the average person. The front legs also collapse easily if chaise is moved. I like the price factor but would spend more next time to get better quality.
Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.
Do not buy these!!
We have now purchased 2 sets of these 3 different times and they continue to break. Fortunately, they have a 2 year warranty so Sam’s has replaced them each time. Well they have now broken again so we are getting a refund this time. We have given it chance after chance & they do not hold up. We don’t even use them that often. Definitely not durable and not worth the money!!
Hello mhmiller99, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.
Don’t purchase
Purchased these to have around the pool for additional guests and they were cheap so I thought it would be a sound purchase. My husband and I just opened the pool and sat down to check them out for the first time, his chair arm that holds the top part up snapped when he turn and reach for his drink. Mine appears to not fairing well and I assume will not last long. I would have rather spent the $250 on just one chair of better quality.