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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,207 ratings704 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (221)

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Showing 261-270 of 704 reviews
Jun 23, 2025
Chicken_Chimichanga
1 out of 5 stars review

Don't buy, broke first day

Front leg of one of the chairs broke first day of use. Just by simply sitting down and getting up off of it. Didn't exceed weight limit. Just cheaply made. Now have to deal with returning it.

Helpful?3MB70V78VZV813851051568
Jun 21, 2018
Sunnysideup
1 out of 5 stars review

Very Disappoinyed

Arrived with one chair broken and when we sat in the other chair, it felt very flimsy as well. I have other Keter products that I love, but this was a huge heart break.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Sunnysideup, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 10, 2014
Gatorbuc7
5 out of 5 stars review

Excellent Value

We love these loungers. Great price for 2! We added some pads and love them. The shipping was incredibly fast--within 48 hours they were at our front door.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 29, 2025
Paradise 360
1 out of 5 stars review

Plastic bolts that easily break

I had to return 4 Keter chaise lounges as they are held together with plastic parts that break very easily with wind, This product is not well constructed and is cheaply made.

Helpful?3MB70V78VZV813851051568
reply from keter-global team

We’re sorry to hear about your experience with the Keter Loungers. We strive to provide durable and high-quality products, and we regret that this did not meet your expectations. Your feedback is valuable, and we will share it with our team to improve future designs. If you need assistance or have any questions, please reach out to our customer service team Keter Customer Service at 1-888-374-4262 Calls are answered Monday – Friday 8 am – 5:30 pm EST

Jul 8, 2021
Anonymous
1 out of 5 stars review

Verified Purchase

Another broken set

Second time I received a shipment of this set and yet another broken chair arrived. I’ve been waiting on Keter to respond for almost a week now to send me a replace part. Honesty, at this point I probably won’t be shopping at Sam’s club any more.

Helpful?3MB70V78VZV813851051568
Jun 8, 2025
Im sad
2 out of 5 stars review

Broken item resold broken

Very disappointed that it arrived with one broke chair. It appeared to have been returned broken and resold due to the taping on the package. So sad

Helpful?3MB70V78VZV813851051568
reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that your chairs arrived with damages. In order to get replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Jan 28, 2014
iamdd2
5 out of 5 stars review

Nice Chaise Lounge

I shopped around for this brand and Sam's had the best price.These two chairs are comfortable with and without a cushion. I purchased two regular chaise cusions and they fit great. Fell asleep on one just today. Great chairs at a Great price.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 25, 2021
sun lover
1 out of 5 stars review

don’t recommend

Plastic broken where the back and the lounge come together making it difficult to use or change positions. Happened to both chairs fairly quickly after I purchased last year, still stuggling with them because they are too expensive to replace :(

Helpful?3MB70V78VZV813851051568
Feb 12, 2014
saltydog806
2 out of 5 stars review

not what I expected

I was expecting woven plastic rattan on a steel frame as per description. not woven look molded plastic rattan on frame with molded plastic legs, back rest and back rest support. only time will tell if they will hold up in the Florida Sun!

Helpful?3MB70V78VZV813851051568
Sep 29, 2013
KRick
5 out of 5 stars review

Excellent quality and price

These Keter chaise lounges are very comfortable - and a great price - I had bought the large Keter outdoor storage box earlier from Sam's Club and it is really a great product also

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.