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Customer reviews for Member's Mark Heritage Fire Dining Set with Sunbrella Fabric, 7pc for
Member's Mark Heritage Fire Dining Set with Sunbrella Fabric, 7pc
4.7 out of 5 stars
stars38 ratings17 reviews
  1. 5 stars82% (31)
  2. 4 stars13% (5)
  3. 3 stars0% (0)
  4. 2 stars5% (2)
  5. 1 star0% (0)

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Showing 1-10 of 17 reviews
Sep 15, 2024
Jeanette
5 out of 5 stars review

Verified Purchase

Second Heritage set from Sam's club

This is the second Heritage set that I have bought from Sam's Club. The set arrived on time and is amazing!! The delivery guys were so courteous and put the boxes exactly where needed them. I bought this on sale for $599.00 and what an absolute bargain. I had purchased another Heritage Dining Height table set back in 2016 and it has held up wonderful, hence the reason when we needed more seating to go with the same type. Both sets were easy to put together and the table top on the fire pit patio set needs 2 people to put it in due to size and weight.

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Mar 16, 2024
Denise
5 out of 5 stars review

Verified Purchase

Gorgeous and substantial!

This table is beautiful and quite heavy. It arrived in 3 large boxes that were beat up. I had my doubts about whether or not the table and chairs would be in good condition. The packaging protected the table and chairs despite the damage. My husband and I assembled the table and chairs by ourselves and we felt the directions were good, as was the packaging of all the parts (each chair had it’s parts individually blister packed so it was easy to find and you knew you had all of the appropriate screws and washers at a glance). We used some of our own tools, so I cannot say whether the tools provided would have done the job or not. The table top is incredibly heavy! We managed to pick it up and position each end on saw horses to elevate it so we could slide the table base underneath it and attach it to the table top. This worked well. Once completely assembled, the only issue we had is the ignition button does not work. We can manually light the burner with a lighter for now though. My husband is working with the 800 number provided to get a working part. The chairs are comfortable and the fire fantastic on a cool night. The flame is adjustable and will really put out some heat on high. There is plenty of room around the fire pit part of the table for full size dinnerware and we have already had several lovely dinners on it with the fire going. When the fire pit is not in use, it has a heavy metal cover that allows you to use that portion of the table for other purposes. The furniture cover that comes with the table is a game changer! I live in an area where the spring tree pollen literally turns your car a yellow green and I had always dismissed the faux wicker outdoor furniture as a trend that would be so hard to keep clean I wanted no part of it. The cover covers EVERYTHING down to the very bottom of the chairs and has securing devices to keep it in place. The pollen season is in full swing and this cover is doing a great job of keeping all that mess off the table and chairs. The only small drawback I can think of is that due to the center base being wide enough to hide your propane tank, you can’t pull your chair in towards the table as far as you might like while eating and this is negligible, but I had the thought so I am just mentioning it. I am so pleased with this product and would highly recommend it!

Helpful?3KM0JUS8YETW13849922533
Sep 10, 2024
Diamond
5 out of 5 stars review

Verified Purchase

Buy it!

Beautiful patio furniture! It was very heavy and was delivered in 3 separate boxes. My husband and I were able to put it together (you definitely need 2 people) with moderate effort. It was well worth it and we’ve already entertained 2x on it. We did need to buy a propane tank. It cost us about $60.

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Jun 10, 2022
Mary
5 out of 5 stars review

Verified Purchase

Great buy!

High quality dining set! So comfy too. Make sure you have two people assembling it; it took us a full day to put it together. A great investment!

Helpful?3KM0JUS8YETW13849922533
Apr 8, 2022
JR Cook
5 out of 5 stars review

Verified Purchase

Good product

Pleasantly surprised with the quality of product. Seems well made and looks great. Set came with a fitted cover that hasn’t blown off in a couple of big windstorms. Definitely recommend

Helpful?3KM0JUS8YETW13849922533
Sep 20, 2024
KOver
5 out of 5 stars review

Verified Purchase

Great design

We have this on top of our houseboat. Furniture on the top of the boat tends to move and slide around in the wind. The table and chairs are heavy enough to stay in place but not too heavy to move. The propane tank is easy to access, gliding out from a center panel under the table. There is also plenty of room to eat without the fire pit too close to your dinners. The tile top is easy to clean in tan with black accent tiles. The cushions are a taupe not grey but not beige. A great neutral color that will match anything. The chairs are comfortable and sturdy.

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Sep 1, 2024
Beth
5 out of 5 stars review

Verified Purchase

Outdoor patio set

Very nice but not happy about a $200 shipping charge. I'm a loyal Mastercard member and shouldn't have to pay this fee!!

Helpful?3KM0JUS8YETW13849922533
May 3, 2022
Crossfire BBQ
4 out of 5 stars review

Verified Purchase

Totally Satisfied…..Almost!

The furniture is fantastic! Everything we were hoping for…. The only disappointing thing was that we didn’t receive our 2% Sam’s Cash. Evidently online orders don’t qualify even though this model is not available for in club purchase

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Sep 3, 2022
Renee
4 out of 5 stars review

Verified Purchase

Great price

Love the patio table and chairs, the only thing is that the cushions could be a little thicker haven't tried the fire pit out yet..

Helpful?3KM0JUS8YETW13849922533
Jun 27, 2024
LD
2 out of 5 stars review

Verified Purchase

Great Patio Set Delivery Nightmare-Lessons Learned

I absolutely love the patio set. It's sturdy, and the chairs are quite comfortable. However, I rated it a 2 because of the nightmare I experienced during the delivery process. The set arrived at the wrong address and was damaged, requiring my husband to use a torch to modify the broken support beams on the table stand so it could properly support the table top. Trying to request compensation for these difficulties was equally frustrating. After multiple conversations with different customer service agents, we were eventually compensated, and now we're enjoying our dining set. In hindsight, I would have saved the delivery fee and purchased directly from the Sam's store. If I were to do it over, I'd recommend checking for obvious damage upon pickup and/or selecting a different patio set altogether.

Helpful?3KM0JUS8YETW13849922533
reply from Member's Mark Team

We apologize for this experience, LD, and hope you enjoy your set. Please contact Member Support at (888) 301-0332 if you need any further assistance or need to contact the manufacturer directly.