Customer reviews for TCL 43" Class S5 Series 4K UHD Smart TV

Dec 5, 2024

Dave76

5 out of 5 stars review

Great service!

[This review was collected as part of a promotion.] Just bougt the tv and needed a little help with set up. Lems from CS was a big help and all is good.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 23, 2025

Emil

5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 2, 2025

S777

5 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] Lanze was fantastic! He was able to connect our xumo streaming remote to our new tv. He did a lot of work and was very patient.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi S777, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 7, 2024

Kinley

5 out of 5 stars review

Great Feathures

[This review was collected as part of a promotion.] Joan was very helpful and patient and all my problems, Even thoug Roqu was not built in, I can use the roku cannels and navigate the Google TV aas well.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 22, 2025

Kay9

5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 3, 2024

Garth

5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv for my birthday. Love the picture quality. I spoke to lems for assistance in setting up cable channels.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 9, 2025

Jeff1224

5 out of 5 stars review

I really like the 3 TCL tvs ihave

[This review was collected as part of a promotion.] Pam was a great help and was very patient working with me to get my new tv connected to my internet.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Jeff1224, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jan 31, 2025

Signman

5 out of 5 stars review

Absolutely the most for your money

[This review was collected as part of a promotion.] First issue in 8 months but Pam at TCL walked us through it quickly and everything works perfectly now.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Signman, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 16, 2025

Sherry26

5 out of 5 stars review

Great Support from Taylor!

I’m writing to compliment Taylor for assisting me today. Taylor was extremely nice and very patient while troubleshooting my TV issues. The TV is okay, but the service Taylor provided was outstanding!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Sherry26, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024

Fishman1

4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com

Helpful?