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Customer reviews for TCL 43" Class S5 Series 4K UHD Smart TV for
TCL 43" Class S5 Series 4K UHD Smart TV
4.8 out of 5 stars
stars197 ratings191 reviews
  1. 5 stars86% (170)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star2% (3)
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Showing 181-190 of 191 reviews
May 18, 2025
Steve222
5 out of 5 stars review

Rcn scan channel assistance

Customer service Tim helped me connect and scan channels from rcn... highly recommend.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Steve222, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 27, 2025
Lauriv
5 out of 5 stars review

Great tv

Rona from customer was great help troubleshooting my sound on my tv. Thank you!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Lauriv, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 24, 2025
pythoncycles
5 out of 5 stars review

greatg support

need help and was helped by cams fix my problem and all was good

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi pythoncycles, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 22, 2025
Anonymous
5 out of 5 stars review

Customer service

Great service Carolyn was very patient and nices .I love my tv

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Tabitha Robertson, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Mar 13, 2025
Olena
3 out of 5 stars review

Made to last a little past the 1 year warranty

Bought this tv and it stopped working after a year, right after the warranty expired.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Olena, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, TCL Customer Support

Mar 21, 2025
Chots
5 out of 5 stars review

Set up

Pam was very helpful in getting my tv set up She went above and beyond.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Chots, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Mar 9, 2025
Jeff D
5 out of 5 stars review

Great Tv

Bought tv great picture Talk with Luis great customer service help with all my questions.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Jeff D., We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Feb 10, 2025
Patricia49
5 out of 5 stars review

Tcl help

Monique was exemplary in knowledge of my tcl t.v. Great asset to tcl.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Patricia49, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 10, 2025
m's tcl
5 out of 5 stars review

Great features

Great product and features, Tim was very helpful in completing the set up

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi m's tcl, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jan 7, 2025
Stephen10001
5 out of 5 stars review

Jin did a great job with clarifying what type of cable I had for my TV. Thanks again!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Stephen, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support