Customer reviews for LG 65” Class C4 Series OLED Smart TV forMember photos
Verified Purchase
Great TV
Once the delivery guys found us, for 'plug & play', this basically meant putting the stand on and plugging it into the wall. I struggled to set it up as there are so many options. I checked various youtube videos and called LG as I was totally confused. 2 weeks on and we are happy as the telly is exceptional.
Verified Purchase
Disappointing
there are unfortunately quite alot of issues with this particular TV , I should have had a demonstration before I purchased it no operating manual , no HDMI input button on the remote as for the remote I keep getting a pointer when I want to change channels ,no Dolby Vision /Atmos badges on the screen . I have learned most of the workings of the TV from you tube , Ive feel I have wasted 1k and thetre are more issues . I wish I had not bought this TV .
Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards
Verified Purchase
Great TV but....
Already owning an older LG OLED the menu system on the C4 is not as slick as my 2015 B6, forced advertising on the central menu where it should just be a home screen with the owner choosing where they want to go. PQ is excellent but I don't think I would now go with a new LG OLED for my main TV which is due an update. Just make the TV great don't spoil the experience for owners.
Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards
Verified Purchase
Good Picture and Sound but remote confusing to use
This LG television has outstanding picture quality and sound output that can be hooked up to surround sound speakers. However, I found the remote control (s) confusing to use especially when trying to select a source i.e. TV Box Pro for instance. I am elderly and I bought this set because it has a Bluetooth facility which I wanted to hook up to my hearing aids but it would not detect them nor my Bluetooth headphones.
Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards
Verified Purchase
Great picture once you get the settings right.
[This review was collected as part of a promotion.] Definitely the best TV I've ever had, with brilliant colour and contrast. Two words of caution to potential buyers though. 1. It's a devil to get out of the box and set up safely. When the delivery men dropped it off they took a photo of the screen to verify it had arrived in one piece. I had to set it up on my own and was terrified of breaking it - it was very tricky to remove from the box and set up without putting pressure on the screen at any point. Good to have careful help here. 2. As is quite common, the various motion smoothing and image enhancement settings were all turned on by default, and colour and contrast were far too high. My first viewing of a standard definition channel was so bad I nearly sent the TV back. Highly compressed, low resolution digital channel look pretty poor on any 55 inch TV and these settings are there with the intention of mitigating that but just like on any othe TV all they do is make it worse, and the settings on this TV, that some poor techies have no doubt laboured over to make a selling point out of, look so bad it's beyond belief. A war film I chanced on looked like a badly drawn cartoon seen though a bathroom window. Turn them all off and your standard def channels will look no worse than any other TV. If you're watching anything in HD or 4K, though, this is great. Set the black level so it's as dark at it will go without losing any detail in the shadows, turn off the motion smoothing and so-called clarity settings, and this is just about as good as it gets. Remember to do this for all inputs because if you set it up for live TV those settings won't be carried over to your Netflix or blu-ray player, you have to set those up too, so it could take a while to get everything how you want it, but that's par for the course. My only other minor quibble is that with some old DVDs it wont recognise that they should display in 4x3, and where some TVs have a remote that can fix this with one button, you have to hunt through the picture settings to correct this. The on-screen cursor on the remote can be a bit skittish and alight on things you don't want to activate, but it's easily turned off and useful for typing in names when you're searching for something. Finally, it's a very smart looking set. Overall, very happy indeed.
Verified Purchase
Get rid of the annoying pointer!
The TV and soundbar are excellent - 5 stars each. The infuriatingly stupid dot/pointer from the remote however completely ruins the experience - so that gets -10 stars. So 3 stars overall in this case is generous. No-one in the family is able to navigate and select what they want without the dot doing something else. Why does anyone in LG think this is a good feature and why isn't there an option to permanently disable it? I'm going to smash the LG remote with a hammer and buy a programmable remote.
Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards
Verified Purchase
Amazing TV
Fantastic buying experience, brilliant TV. I was a bit unsure about WebOS but it works well, is responsive and includes almost all the apps we want. If only this could include Freely available on our far cheaper Hisense bedroom TV. In terms of picture, sound and responsive UI though this TV is amazing. Filmmaker mode is incredible and games on the PS5 have never looked so good
Verified Purchase
All good except
I have the LG Oled 55CX and that was my first Oled, nothing but praise gor the TV, the only thing that let it down was that we couldnt access My4 due to some sort of dispute. The new C4 is much brighter and sharper picture as well even in sd. The tv goes to filmmaker mode when a movie is detected and once you get used to this it is fantastic to watch. The only down side at the minute is that i am having a few issues with the remote, in that, it wont always do as it is asked, i have switched the tv off and disconnected everything a few times, works for a while and then starts to do, or not do what it wants
Verified Purchase
TV Experience just entered a new dimension
I was looking to upgrade my old and tired 4K TV to an OLED TV in time for the Olympics. Hours of research and many trips to several big electronics stores, I was just about to purchase the 55" C3 when I bumped into an offer on the LG store for 55" C4. I took the plunge and bought the TV and my jaw is still on the floor. The colour accuracy, sound, superfast 144Hz gaming and the whole TV is at a different level. It has taken my viewing into a new dimension. The only side effect is that I don't get much sleep as I spent too much time at night watching as much TV as possible. Could it be love at first sight :-) . If you are looking for a new TV , DO NOT hesitate and go ahead and buy the C4 or G4 if you pocket can afford it.! It will blow your socks off and you'll be picking your jaw off the floor!
Verified Purchase
Replacing a 12 year old set
Excellent picture clarity. Connector sockets have very easy access. Setting up the sound can be a bit fiddly and I prefer to do setups from a printed manual - online manuals, especially when you need to access several pages, simultaneously, can be difficult to interpret.






