Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV for

SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV

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4.5 out of 5 stars

stars788 ratings784 reviews

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Showing 551-560 of 784 reviews

May 13, 2025

Hate2shop

1 out of 5 stars review

The picture quality is terrible ..

[This review was collected as part of a promotion.] The tv is not even 6 months old and it freezes continuously (not any internet issue) worst decision I ever made…I taught Samsung products were top notch… You are literally paying for a name..

Review from Samsung US

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reply from Samsung Advisor

Hi Hate2shop, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 21, 2025

Vlad

3 out of 5 stars review

Easy to navigate after much help from support.

TV IS GREAT THE SET UP IS A MAJOR ORDEAL. YOU HAVE CALL TO GET HELP TOOK ME THREE DAYS BEFORE I WAS SOMEONE SATISFIED. THE REMOTE IS GREAT NO EXPLANATION HOW TO USE ALL THE BOTTOMS.

Review from Samsung US

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reply from Samsung Advisor

Hi Vlad, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 20, 2025

SmrtShppr2

5 out of 5 stars review

Great picture!

We bought our Samsung Crystal television two weeks ago and are so glad we did! It comes with fantastic features, has a marvelous picture and was easy to setup.

Review from Samsung US

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Nov 8, 2024

Whiteboi1

5 out of 5 stars review

Features and resolution

[This review was collected as part of a promotion.] Streaming and sports viewing. Great picture for streaming from multiple platforms. Football games this season have been great to watch on this product. It's been great for watch parties.

Review from Samsung US

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Sep 14, 2024

Chadc031574

5 out of 5 stars review

Lifelike picture

[This review was collected as part of a promotion.] You feel like youre on the movie set when looking at the tv. Its crazy. I saw Jaws on the tv and I was shocked by the detail picture pixels. Omg. Love you Samsung

Review from Samsung US

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Apr 5, 2025

EdWuey

5 out of 5 stars review

The resolution is crazy.

[This review was collected as part of a promotion.] I love to play on my Samsung TV. The colors are vibrant and the frames never dro0. When I play fortnite with my cousin I can see every last detail.

Review from Samsung US

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Sep 14, 2024

Master82

5 out of 5 stars review

Great overall tv at a great price

[This review was collected as part of a promotion.] I use it mainly for watching football and movies. Couldn't ask for a better tv

Review from Samsung US

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Nov 24, 2024

Anonymous

5 out of 5 stars review

Quality and Size

[This review was collected as part of a promotion.] We had this tv over 5 months and I still can't believe how big it is and the quality it has

Review from Samsung US

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May 11, 2025

Jamiewilson

5 out of 5 stars review

Beautiful!

[This review was collected as part of a promotion.] It's an incredible TV, highly recommend!!! I love Samsung!!!

Review from Samsung US

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Aug 5, 2024

DavidH

4 out of 5 stars review

Excellent value

[This review was collected as part of a promotion.] I love all Samsung products I have 10 Tvs and phone washer and dryer. AC system

Review from Samsung US

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