Skip to Main Content
Sams Club
Sams Club
Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars787 ratings783 reviews
  1. 5 stars74% (583)
  2. 4 stars13% (101)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

Member photos

  • +189 images
Sort by |
Showing 301-310 of 783 reviews
May 5, 2025
Robert
1 out of 5 stars review

This TV has quality problems

After less than 6 months of use, the TV has a horizontal line through through the screen. I've tried all the "self help" options, but nothing has solved the issue. As a die hard Samsung customer (phones, TVs, appliances), my experience with this TV has shaken my confidence in the quality of Samsung products. I'm very disappointed with this TV.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
reply from Samsung Advisor

Hi Robert, Thank you for reaching out to us. Please know we back this TV with a 1-year manufacturer's warranty. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 19, 2025
JoeM
5 out of 5 stars review

Great value for the price

This is my primary watched TV in the home. That’s not by accident. It’s a great size, has fantastic picture quality, and because it’s Samsung, it integrates with my other Samsung devices easily such as my Samsung soundbar, or displaying messages when my Samsung washer/dryer complete their cycles, etc. Even the remote ‘self charges’ constantly having a solar back to it that keeps it charged all the time without ever having to change the batteries.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
May 6, 2025
KMen
5 out of 5 stars review

great picture and system can be reliable

I got 3 Samsung tv in my home I'm really love them they're could be last long 2 there about 20 years but still work great never have any problem the picture is still perfect and my my new one just bought I believe it will the same quality that I thought I stop using Sony when I got it used about a couple years the picture it was freezing and later on I through It away thank for Samsung brand I plan to buy a big one in future

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Sep 10, 2024
Doug
1 out of 5 stars review

Bad

I have a problem with the size of the screen it Hass black lines at the top and bottom in most of the movies that I see on prime and on Netflix and is greyed out and does not allow me to change the size of the picture to a full screen tried everything

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
reply from Samsung Advisor

Hi Doug, Thank you for purchasing the Samsung DU8000 TV. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. If the settings are greyed out, they are unavailable in that specific app. Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

Aug 11, 2024
Mulkior
5 out of 5 stars review

Crystal clear screen

[This review was collected as part of a promotion.] I use my TV on my living room, it's the best feature of it as it not only welcomes my guests, but also, becomes the center of attention by providing a crystal clear screen and an easy-to-use UI. The sound is crisp.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Dec 6, 2024
Wiskyeyes
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] We mostly use this tv for streaming. The tv has access to download any streaming app. The tv's processor is extremely fast compared to what they were a few years ago. You are able to navigate to other streaming apps fairly quickly. With the voice controlled remote you can use Bixby or Alexa. The TV also comes with Smartthings to control smart devices. It also comes with an internet browser so you can browse the internet as well.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Mar 6, 2025
Scott
5 out of 5 stars review

Great Samsung products

I've own several Samsung products. They all work flawlessly. And they're definitely worth the purchase price I paid. The newest product is a QN 80D QLED 65-in TV. It's an incredible TV especially for the price I bought it for. I called Samsung before the purchase, with questions, their input was great. I'm very pleased with this TV.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Oct 14, 2024
Drdusty
5 out of 5 stars review

Exceeds expectations!

[This review was collected as part of a promotion.] Very clear picture and processing for such a massive tv! Many fine tuning options in the menu to optimize picture quality. Initially bought for ps5 game play. And wow it is spectacular! It also has a whole gaming sub menu for gaming!

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Jun 9, 2024
trucker48
5 out of 5 stars review

Excellent picture quality on this product

[This review was collected as part of a promotion.] I recently purchased an OLED TV from a competing manufacturer expecting the picture quality to far exceed the UHD Samsung unit. Boy am I disappointed. I don't know how it's possible that my Samsung UHD has far better picture quality than my new OLED. I could have purchased three Samsungs for what the OLED cost.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Dec 29, 2024
Jav5683
5 out of 5 stars review

Samsung 85inch crystal UHD TV

[This review was collected as part of a promotion.] This is my fifth Samsung TV and I would say that this Crystal UHD 85 inch for the price and the quality it is very good the set up was easy I would say the speaker on this could have been a little bit better it's kind of low you have to turn it up a lot to get the sound but I still recommend this TV to anyone on a budget.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577