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Beautyrest Silver Dearborn Mattress Available in Extra Firm, Medium Pillow Top, and Plush

Moving from a plush to a extra firm was a much needed jump up

Much needed

Beautyrest

Excellent

Comfy

Nice

Very good feel

It is to early to give comments on the mattress I purchased onn11/24/23. I need more time.

beautyrest silver bbrs900-c extra firm

Perfect Support

I haven't used it, yet. It is for a guest room, but it looks and feels nice.

Arrived on time

So far so good after three weeks. Very comfy and supportive.

Very comfy

Good

I will never order from Sam's online again. We received a defective mattress and have spent hours over several days trying to connect with Sam's Online Customer Service to get the issue resolved. We are asked for our phone number and promised to be called back if we get disconnected. We NEVER get called back and always just sit on hold forever and never get reconnected Each new person we talk to has a different story of what is happening with our case. We were told at one time that a new mattress was being shipped - not true. Another time we were told that the old mattress was going to be picked up - not true. We finally had to contact Beautyrest and they are sending us an email with information on how to send pictures and request a replacement (something the first 3 people we talked to at Customer Service promised to do but never did).   Update:  It has been over a month and we still have not received a replacement mattress. We have scheduled a delivery twice and both times we got a notice of cancellation a few days prior because the product had not been delivered from the warehouse. It has been a nightmare experience.

Horrible Customer Service

Extra firm is correct and that is what we wanted after a firm mattress not providing good support after a couple years.  Of course, we will have to wait and see how it holds up. The construction says more support in the middle and that is what I need. For comfort we have a basic bed topper and heavy matters cover with some softness. That has worked well for both a heavier and lighter weight person. Great side support and solid construction.

From Firm to Extra Firm

Customer reviews for Beautyrest Silver Dearborn Mattress Available in Extra Firm, Medium Pillow Top, and Plush

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