Hey there, Grod. We’re sorry your experience with the Nest Doorbell (battery) hasn’t been the best. Battery life will depend on multiple factors, including activity, temperature, and camera settings. Here’s a few setting changes to help conserve battery life: 1. Change the video quality: Adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use.2. Turn off seen events: If you turned motion events on in your camera or doorbell's settings, you can turn them off to conserve battery.3. Use Activity Zones: You can also create custom Activity Zones to further reduce the amount of activity your camera detects.4. Shorten the maximum event length: Making the event length shorter will reduce battery usage.Here’s an article with additional tips: https://support.google.com/googlenest/answer/10901611?If you any additional support, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?

Hello there, Kimberly. Thanks for sharing your concerns about the Nest Doorbell (battery). We're sorry to hear that your experience with the device didn't meet your expectations. The battery life depends on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611Feel free to let us know by visiting us at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp

Hey there, Steph. We appreciate the feedback you shared about the Nest Doorbell (battery), and we hear your concern about the event detection. This feature depends on the camera settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.For more help, feel free to reach us anytime here: https://support.google.com/googlenest/gethelp

Hey there, Laura. We hear your concerns with your Nest Doorbell (battery) not working in colder conditions. Here’s a tip to make sure the device works optimally:At temperatures between -20 °C (-4 °F) and 0 °C (32 °F), the doorbell can continue to work, but the battery will drain because it can't be charged. Bring it inside to a warm place, preferably at room temperature, to begin charging. If you need more help, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?