Hi Joseph, we understand that you're experiencing connectivity issues with your Nest Doorbell Battery. We're here to assist you. Please tap the link below to contact our specialist team.https://support.google.com/googlenest/gethelp?hl=en

Hey there, Laura. We hear your concerns with your Nest Doorbell (battery) not working in colder conditions. Here’s a tip to make sure the device works optimally:At temperatures between -20 °C (-4 °F) and 0 °C (32 °F), the doorbell can continue to work, but the battery will drain because it can't be charged. Bring it inside to a warm place, preferably at room temperature, to begin charging. If you need more help, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?

Hi there, Donna. Sorry to hear you’re having connection issues with the Nest Doorbell (Battery). Here’s some steps to try and get your device up and running:1. Restart your doorbell to refresh its connection.2. Turn off other devices connected to your Wi-Fi.3. Check your Wi-Fi network or router settingsHere’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727?hl=en-IN#zippy=If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp?

Hi JC, thanks for posting your feedback. We’re sorry to learn that you're having issues with the battery of your Nest Doorbell (battery).Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:- Busy - About 1 month battery life (about 25 - 30 recorded events per day)- Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)- Quiet - About 6 months battery life (about 2 - 5 recorded events per day)If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp