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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,487 ratings7,434 reviews
  1. 5 stars74% (5,570)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (230)
  5. 1 star3% (200)
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Showing 771-780 of 7,434 reviews
Aug 22, 2017
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Be careful if you're considering this mattress

My husband and I really wanted to like this mattress as it seemed to have high ratings by so many other people. Unfortunately, there are a number of issues that make it uncomfortable and just plain unsuitable for us. First, it's hot. We live in Texas, and it's summer of course. But we sleep with cotton sheets, a ceiling fan and air conditioning set at 72 degrees and are still hot. Uncomfortably hot. Second, the edges of the mattress are soft. Neither of us likes the "sinking" feeling when trying to sit on the edge of the bed. As the mattress responds to your body heat, you sink in, further adding to the heat factor. Third, for us, the dense foam doesn't have the spring we're used to having. For some people, that might be a plus; not so for us. Fourth, it's not comfortable for us. We've had it almost two months now and haven't had a good night of sleep yet. Finally, the 101-night sleep guarantee is misleading. If you register your bed and try to return it within the 101 nights, it's not easy to return at all. Your customer care representative will try everything they can not to have to take this thing off your hands. I'm not interested in spending more to keep something I don't like already. It's bad enough that the box spring is NOT covered with the sleep guarantee, so we're just stuck eating the cost of the foundation; but we DID expect them to honor their commitment to refund our money if we didn't like it. If you know already that you're a fan of memory foam or even foam mattresses in general, maybe you'll like this mattress. But if you're unsure and think you'll just give it a try because of the guarantee or because of the other reviews, I urge you to proceed with caution. It's not a cheap gamble for your wallet or your back.

Review from GhostBed
Helpful?394D02S07CGI13847222866
Sep 7, 2025
Reviewer name: David L. S.
3 out of 5 stars
3 out of 5 stars review

Signature mattress

It's only been 25 days since my first day of sleeping on this mattress. My initial response would be it felt stiff for the first week and has gradually loosened up to the contour of my body. I am 5' 8" tall and weigh 167 lbs. I believe picking a mattress that will work for you is one of the most difficult decisions to make. I had a sleep # bed before that I wrestled with for many years, and afraid to invest in another mattress. I purchased this mattress since Ghost bed offerd a 101 night trial time. If I can't get used to it by then I never will. I am hoping with my remaining time the mattress will further enhance my nights sleep. Maybe a future review will produce a more favorable star outcome, but I have tried to truthfully convey my experience so far.

Review from GhostBed
Helpful?394D02S07CGI13847222866
Jun 20, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Didn't know what I was missing.

I purchased a mattress from one of those stores we see on every corner now. Had that one for about 6 years. I didn't buy into the hype of changing the mattress every x years. But I realized I wasn't sleeping all that well, got a new place and never really slept right. I did some "research" and out of all the online mattress there are out there now I came to buy the Ghostbed and Pillows! I was pleasantly surprised I didn't sink into the mattress cause of my weight. First few nights I was aching a bit, but I realized those areas has not been supported on a mattress the last few years! Now I fall asleep fast, stay asleep, and wake well rested.

Review from GhostBed
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Aug 15, 2017
Reviewer name: Roger Q.
5 out of 5 stars
5 out of 5 stars review

BEST SLEEP EVER!

So I was looking at beds for over a year. I finally decided to go with the ghost bed. Me and my wife are not the average size people. We are both around 250 pounds a piece. I liked that the GB was 11 inches thick. Some of the others were 9 inches I believe. We needed a new bed. We were waking up with back pain and not even sleeping that well at night. Im not going to say that my back pain was gone the first night we got it because it wasn't, but my back didn't hurt as much. We truly do get a goodnights rest now. I don't like the edge support like they claimed but Just move over a tiny bit and have no worries. We bought the Cali King. Im buying another one first of next year for our oldest boy. We also got a set of free pillows with out order of the bed. I dont care for them but my wife absolutely loves hers! We bought the wrong sheets when we first got out mattress. So they made sleeping hot. We bought a better brand of sheets. Sheets that breath and I sleep like a baby.. Would definitely recommend to anyone. Actually in the process of talking with my mom to buy one.

Review from GhostBed
Helpful?394D02S07CGI13847222866
Aug 18, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

This bed is Amazing

I got this bed for my son and he loves it he does not wake up with back pain any more and we Notice our cat loves it too she use to be a very light sleeper but now she is a very Heavy sleeper when she sleeps on my son bed and she is always on the bed now sleeping

Review from GhostBed
Helpful?394D02S07CGI13847222866
Mar 3, 2017
Reviewer name: Christy C.
5 out of 5 stars
5 out of 5 stars review

Finally!

Why did I wait so long to try this mattress? I love it, and I am getting a good night's sleep for the first time in years. Everything about the purchase went quickly and smoothly. One tip though: If you are going to be using a bed skirt, put it down before you put the mattress in place!

Review from GhostBed
Helpful?394D02S07CGI13847222866
May 31, 2017
Reviewer name: Cheryl K.
2 out of 5 stars
2 out of 5 stars review

Haunted by this ghost.

The order process was a lengthy ordeal to say the least, took several tries and speaking with a couple customer service reps, who were helpful and nice. The first night, after waiting over 24 hours for it to fluff to fullness,was a nightmare. I was hoping this would be the bed of my dreams, but turns out it's been a nightmare. I hope after over a month long haunting that the return will not be a nightmare as well. I am sorely disappointed. Not a mattress for a couple, unless you love sleeping inside the mattress and climbing out of it. It was firm but sinks in after an hour of so. It is heat sensitivie and losses the firmness. I hope others have a much better experience.

Review from GhostBed
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Feb 10, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Ghost Bed: A Great Purchase

I have been sleeping on the ghost bed for about a month now. Short review: Everything is pretty great. Shipping was fast and great. King size mattress is great. A little longer review: I'm 27 (male) my wife is 25 (female). She loves the ghost bed. She says it is the best thing that has ever happened to her. She falls asleep super fast, and sleeps soundly through the night. She is a back and side sleeper. She was in love after the first night. Me: It has always been troubling for me to fall asleep. The ghost bed did not help me on this, but I would conclude that this is not because of the bed. The ghost bed is by far the most comfortable bed i have ever slept on. When I do fall asleep I have really great sleep. After the first couple of nights my back felt a little bit sore. I'm not really sure if this was from adjusting to the new mattress, or from moving all the old bedroom furniture out of the room and replacing it. We both agree the mattress not retaining heat is really awesome and one of the best features. Also, it is definitely harder to get out of bed in the mornings because neither of us want to leave the comfort of the mattress. I actually started to set a second alarm because I'm more inclined to stay asleep now. My one suggestion to the ghost bed is that for the foundation, I would have liked to see some pre-markings on where you screw down the support beams. If there is supposed to be markings, then my particular foundation did not have them. So, I measured it all out to make sure it was spaced equally. That was the only inconvenience.

Review from GhostBed
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May 20, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love My Ghost Bed!!

I did a lot of research before selecting the Ghost Bed cuz purchasing a mattress without trying it felt like a roll of the dice. Have to say I am delighted with the mattress--it is comfortable for all sleep positions. Firm but super comfy. I hope it lasts as my experience with mattresses is that often they don't. For now, I'm a fan!!

Review from GhostBed
Helpful?394D02S07CGI13847222866
Apr 3, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing

Bought a king foundation and bed got 2 free pillows. Im a larger guy and could nvr sleep on my back due to snoring/no back support. Find myself being able to sleep on my back easily. Wife loves it also, only thing id recommend is using a drill for the foundation haha i never wanna get out of bed and look forward to going to bed now.

Review from GhostBed
Helpful?394D02S07CGI13847222866