The whole process works just as they explain online. I ordered my queen bed and pillows on a Sunday and the bed arrived on Tuesday, the pillows arrived on Friday in a separate shipment. After following their instructions the bed is super comfortable and transfers almost no motion, the packaging mentions some kind of smell associated with the packing process but I barely smelled anything.. The pillows are great too, you just sink right into them. But I'm a side sleeper most of the time so I have to use both stacked up to be comfortable. The mattress keeps you cool, I used to get super hot when I slept but not anymore. I love it. This brand was recommended by a friend and now I'm telling all of my friends about it too.

I was skeprical at first because it was such a big purchase online but after doing lots of research we went ahead and bought it anyways. Upon recieving the bed and box spring I was still a bit unsure. The bed itself needs to take a decent amount of time so that it can grow to its original size after being packaged so make sure that you have plenty of room. The mattress itself is fantastic we both sleep a lot more soundly then we ever have and my fiance doesnt have anymore back issues like she did with our other bed. The only issue I had with our purchase was the box spring it is a pain to assemble. The wood is not cut squarely and a lot of the boards were warped but we were able to make due with what we had and finally got it assembled. All in all I would definitely recommend the ghost bed to others.

Ghost bed is an incredible product, excellent value for money. It is easily set up and comes in a box, is ready to go in minutes. It expands very quickly and you will sleep like the DEAD. Very comfortable and supportive. I am an extremely picky individual and have many expensive mattresses, and just needed something quickly for a new apartment. Ghost bed surpassed my expectations by far and I highly recommend it.

I LOVE my GhostBed!! My back was a little sore for the first two weeks or so (probably because I had been sleeping on a couch prior to buying my mattress) but now I sleep like a BABY! The pillows are definitely worth it too! I could not be happier with my purchase!

I bought the ghostbed back in February. It is now May. I wantedto wait three months before regiewing. The bed has been great. I was skeptical at first, but every night has been great. The mattress had a slight chemical smell for the first day, but it went away by day two. Very pleased with my purchase.

The Classic has met all my expectations. I wanted a firm mattress. the Classic fit the bill. It was easy to order, set up, and adjust to. I wish the mattress had handles. It would have been easier to manage. The Classic worked well for me as I am side and belly sleeper. My wife is side sleeper and she is satisfied as well.

In the search for the right mattress I am happy that I went with Ghostbed! It took a couple weeks to adjust to a different / better mattress but after those weeks it had been easier to fall asleep, better rest, and throughout the day easier to go about life. My body even feels better when working out and at work.

I haven't had the bed for long, so I'm giving it a full month at least but right now I'm waking up aching with this mattress. I'm hoping I'll get used to it and love it like so many others but right now it's a bit rough. It's fairly comfortable, if a bit firmer than I expected, when I first lay down but I wake up aching and with my back muscles tense. I was pretty impressed with the customer service though, as my mattress never arrived and they were relatively quick about getting me a new one. Of course, understandably they wanted to investigate it first but once they got it done I received the mattress the next day after shipping it. I would rate customer service at a 5 stars, but the mattress at this point is just scraping by a 2. Like I said though, I'm hoping I just haven't adjusted yet because I really want to love this mattress. I'll update my review after I've had it a full month.

We have had our ghost bed for about three weeks now and since I have started sleeping on the Ghostbed my neck and upper back have been pretty sore. It is comfortable when you first lay down and I actually sleep pretty well on it but it causes some neck/upper back pain.

The mattress is on the firm side. It is great for me. It is almost too firm for my wife. I would recommend this for anyone over 140lbs. Smaller people will not be as comfortable from our experience. We both LOVE the pillows we received with the mattress. They are great.