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Customer reviews for Depend Fresh Protection Incontinence Underwear for Women, Choose Size for
Depend Fresh Protection Incontinence Underwear for Women, Choose Size
4.5 out of 5 stars
stars
12.8K ratings11.5K reviews
  1. 5 stars72% (9,218)
  2. 4 stars17% (2,194)
  3. 3 stars5% (661)
  4. 2 stars2% (318)
  5. 1 star4% (469)

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Showing 981-990 of 11,566 reviews
Jul 14, 2018
frustrated
1 out of 5 stars
1 out of 5 stars review

No longer fit!

For the past 5 years, I have been getting the large size for my mother-in-law who is almost 100 years old and still dresses herself. I recently ordered her normal size and found that they had changed sizes. She has a 38 in waist and should fit in the large size still, but they are now too tight for her to get up. The next size up is so big on her that they now leak. What was Depends thinking? The goal for is too stay dry, not be fashionable! They say satisfaction guaranteed. I'm not satisfied and a call to the 800 number did me no good. We are now looking for another brand. Any suggestions anyone?

Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

We appreciate your loyalty, and we're disappointed to hear about your mother-in-law's experience. We always want her to feel comfortable and protected when using our Depend Fit-Flex Underwear for Women, and since this hasn't been her experience with the new sizing, we'd like to learn more about what happened and see what we can do to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.depend.com/contact-us again so that we can continue to discuss this further with you. Thanks, and we look forward to hearing from you soon.

Feb 22, 2020
Yvette
2 out of 5 stars
2 out of 5 stars review

Quality of Product

I've used Depends underwear-for-women over five years now, and have seen the quality go down significantly. The inner pants (crouch area) completely pill off, starting at the top. Please review your design and quality of your product, because the short usage period of each underwear brief has become quite expensive.

Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

Hi Yvette, we appreciate your loyalty through the years and we want to continue to provide you with a high-quality product that you've come to rely on. We're disappointed to hear about your experience as this is certainly unexpected. We want to learn more about your purchase and see how we can help you. Please hang onto the packaging and reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.

Jan 4, 2026
mykhailor_5083
1 out of 5 stars
1 out of 5 stars review

Not comfortable

[This review was collected as part of a promotion.] Unfortunately, these underwear did not meet my expectations. The fit feels uncomfortable, the material is stiff, and they feel bulky under clothing. I also did not feel consistently dry while wearing them, especially during normal daily activities. Not ideal for active use.

Review from depend.com
Helpful?2UE23IYGZPRB13846972384
reply from Depend Customer Service

Thanks for sharing your feedback. We always want you to feel comfortable and protected when wearing our products and we're sorry this wasn't your experience. We'd like to learn more and see how we can help. Give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST).

Dec 6, 2019
Steve B
1 out of 5 stars
1 out of 5 stars review

Changed, but not for the better!

I have been ordering these underwear for years and just received the latest order with the "new" underwear. They are a lot thinner and a strange color. They are also packaged in two bundles per box instead of as a four pack as before, much less easy to use and store. Bad move Depend! May have to try the Sams brand.

Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

Hello Steve. While we have made some changes to our underwear, you should expect the same great protection and quality as before. We'd like the opportunity to speak to you further about your experience, and see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can discuss this further with you. Thank you.

Dec 10, 2025
anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Return don’t need now bladder leakage

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384
Mar 29, 2026
Cheryl
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I won't buy again!

The inside absorbancy layer detaches and starts rolling down.

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

Oh no! We're disappointed to hear that this happened, Cheryl. Rest assured what you're describing is not typical and we'd like to learn more about your experience and help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT) when you have a free moment. We're eager to assist!

Mar 1, 2026
Patricia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

best thing for incontinence woman with light and medium flowand very discreet

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384
Jan 17, 2026
anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

leaks out the side price has increased since i 1st started using them

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

Hi Norma. We're sorry to hear about your recent experience with our Depend Underwear. We would like the opportunity to learn more to see how we can help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). We hope to hear from you soon.

Feb 14, 2026
anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

These don't catch much urine at all.

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384
reply from DependExpert

Hi Jeanne, we appreciate you sharing your review. If you'd like to share more, give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). We'd love to learn more about your experience because we always want you to feel protected and confident when wearing our products.

Mar 9, 2026
Judith
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Only ones that fit properly

Review from walmart.com
Helpful?2UE23IYGZPRB13846972384