Thank you for taking the time to share your review. Your comfort and well-being are extremely important to us, and this is not the experience we want you to have as a Depend user. Please know that we review all of our products extensively to ensure what you're describing is unlikely to occur, so we’d like to learn more and see how we can help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST).

Hi there. Thanks for sharing this with us. We're disappointed to hear about your experience. If you'd like to share more and see how we can help, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT) or contact us here: https://www.depend.com/contact-us We hope to hear from you soon.

We're disappointed to hear about this, Lucylee, because we always want your mom to feel comfortable and protected when using our briefs. This certainly isn't something we'd expect, and we'd like to speak with you personally and try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can learn more. Thanks, and we look forward to connecting with you soon.