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Customer reviews for ASUS ROG G10CE Gaming Desktop PC - Intel Core i5-11400F - GeForce GTX 1660Ti - 16GB DDR4 RAM - 512GB PCIe SSD - Wi-Fi 5 - Windows OS - G10CE-SB564 for
ASUS ROG G10CE Gaming Desktop PC - Intel Core i5-11400F - GeForce GTX 1660Ti - 16GB DDR4 RAM - 512GB PCIe SSD - Wi-Fi 5 - Windows OS - G10CE-SB564
3.6 out of 5 stars
stars26 ratings23 reviews
  1. 5 stars38% (10)
  2. 4 stars23% (6)
  3. 3 stars15% (4)
  4. 2 stars4% (1)
  5. 1 star19% (5)

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Showing 11-20 of 23 reviews
Aug 29, 2022
Nacho
4 out of 5 stars review

Just opened the box

I took the computer out of the box yesterday, and was surprised that there were no usb type-c ports. They are visible in the product pictures, but not on my computer.

Helpful?17H8VFHZFWHK13846672622
Jul 14, 2022
GudGuyGoku
4 out of 5 stars review

Good for the price

I had this PC for over a year and a half and it worked well for what it was but after upgrading it recently I found out it's not upgrade friendly it's a good starter PC but you'll need a different case to upgrade it

Helpful?17H8VFHZFWHK13846672622
Aug 10, 2023
Avid Hiker n Backpacker
5 out of 5 stars review

Verified Purchase

onX and Alltrails

Makes onX and Alltrails Maps come alive

Helpful?17H8VFHZFWHK13846672622
Jun 25, 2023
aracil24
5 out of 5 stars review

Verified Purchase

gamer computer

Excellent computer bring a keyboard and mouse.Very fast

Review from walmart.com
Helpful?17H8VFHZFWHK13846672622
Dec 29, 2021
Djk85
5 out of 5 stars review

Verified Purchase

5 star gaming pc

Great value for the money very happy with my purchase.

Review from https://www.asus.com
Helpful?17H8VFHZFWHK13846672622
Dec 25, 2021
Lil
5 out of 5 stars review

Love It!

I have used this computer for like 4 hours and it hasn't even made a noise it's so quiet and RUNS GREAT! I love this pc 100% worth it!

Helpful?17H8VFHZFWHK13846672622
Apr 16, 2022
Ryan
4 out of 5 stars review

Works Good!

This computer has been very good but the only reason I am giving it 4 stars instead of 5 is because of the fan noise. It doesn't get loud very often but when I am streaming and playing it can get quite loud "sometimes".

Helpful?17H8VFHZFWHK13846672622
Mar 14, 2023
Stephen
1 out of 5 stars review

Poor customer service

I bought this pc for my last June, now the the pc will not turn on, I reached out to ASUS for help, still under the 1y warranty. Very rude tech who wanted me to remove the graphic card, which I did not feel comfortable doing. Walk thru several solutions, none worked. We could not locate the sn# on the back or bottom the cpu. Tech wanted to charge me 89.00 to do a diagnostic, I offered to take pictures of the label on the tower and provide a copy of the receipt, then she told me to take it back to the store and hung up on me. If a customer service is reviewing this, I would like to talk to someone who can possibly help. Ty

Helpful?17H8VFHZFWHK13846672622
reply from ASUS Answers

Dear Stephen,We do understand the inconvenience this may have caused you regarding the quality of the product and your recent customer service experience. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. You can ship the unit to us so we can determine the root caused and resolve this under warranty. A RMA number is required to send it in. For more informations regarding RMA, please go to: https://am-rma.asus.com/us. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Thank you for choosing an ASUS product.Regards,RodelASUS Customer Loyalty

Aug 24, 2023
Jades
4 out of 5 stars review

So Far So Good

I bought this about a month ago for my son and so far it has worked flawlessly. The only complaint I have is that the plate on the back of the computer was put on incorrectly and my husband had to fix it so the USBs and HDMI could connect correctly.

Helpful?17H8VFHZFWHK13846672622
Oct 31, 2022
Benji
3 out of 5 stars review

Great but noisy

I love this prebuilt Pc but after 1day using it, fan noise is terrible. I used couple Pc like dell, Toshiba, and Hp in past but asus was my new choose and I’m already disappointed with this issues. Is anyway to fix or did I got defective prebuild??

Helpful?17H8VFHZFWHK13846672622
reply from Supplier Response

Dear Benji,<br /><br /><br />Please allow us to apologize for the inconvenience you are experiencing with your fans. This is not the quality of service expected from ASUS and this is absolutely not the experience we want you to have. Can you please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.<br />For more information send us an email at customerloyalty&#64;asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2112036697-0002) for us to better assist you.<br /><br /><br />Thank you for choosing ASUS.<br />Best Regards,<br />Ramon<br />ASUS Customer Loyalty US Support