Elizabeth, we are sorry to learn about your experience with Crayola Crayons and can certainly understand your concern. This is not something we take lightly, and we are grateful you took the time to let us know. Our Product Safety team has been notified, and we would appreciate the chance to discuss this with you personally. Please contact us at 1-800-CRAYOLA. – Chris, Colorful Care Team

Crayons are meant to stand up to plenty of coloring and creativity, so having them break easily can take away from the fun. We appreciate you sharing your experience with the 24 ct. Crayons, as feedback like this helps us better understand how our products are performing.<br /><br />If you&#39;d like to discuss this further, our Colorful Care Team would be happy to help. Just give them a call at 1‑800‑CRAYOLA. -Taylor, Colorful Care Team